Site Manager

ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC•Lake Havasu City, AZ

About The Position

Arizona Arthritis & Rheumatology Associates, P.C. (AARA) is seeking an ambitious, friendly, positive, and compassionate Site Manager to join their Clinical Operations Team. AARA is the largest private Rheumatology practice in the United States, with over 51 providers, 11 sites, and over 250 employees. The Site Managers at AARA plan, coordinate, direct, and monitor the day-to-day activities of assigned medical departments or sections to ensure excellent patient and customer care. They utilize knowledge of best business practices and clinical experience to improve clinic operational efficiency while aligning with AARA’s policies, goals, and objectives.

Requirements

Medical Assistants Diploma or Certificate
planning and organizing
communication skills
attention to detail
adaptability
customer service orientation
problem solving
judgment
decision-making
confidentiality
integrity
stress tolerance

Nice To Haves

Bachelor's degree or Associate degree in a related field strongly preferred
Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) an advantage
knowledge of accounting, data and administrative processes and principles
knowledge of human resource management principles and practices
knowledge of medical coding
knowledge of medical issues and terminology
knowledge of applicable regulations and state and federal laws
computer skills including knowledge of relevant software
relevant experience

Responsibilities

Supervise patient care team and delegate job functions and assignments to ensure adequate staffing levels, making adjustments as necessary.
Approve and coordinate time-off such as vacation, personal leave, etc. for all staff and coordinate coverage needs with other Site Managers to utilize all available staff.
Interview, hire, train, monitor, evaluate, coach, counsel, discipline, and terminate assigned staff members as needed.
Work with C-level employees and Physicians to facilitate oversight and support of any Advanced Practitioners (such as physician assistants, nurse practitioners, etc.), if applicable.
Verify, process and authorize payroll information for assigned staff, managing payroll costs with appropriate staffing levels in mind, while trying to keep overtime to a minimum.
Actively oversee staff performance, to include development of staff by requiring ongoing training, guidance, and continuing education.
Facilitate revision to staff job descriptions when necessary.
Maintain documentation of current staff certifications, as applicable.
Facilitate opportunities for increased revenue to include new services and/or additional locations.
Develop, establish, and implement the department/section’s operations policies, working with Executives, Directors, Department Heads, Physicians, and Staff to ensure compliance and improve patient services in alignment with Clinic policies.
Prepare for and review Site audits to ensure compliance with AARA standards.
Participate in ongoing review of existing and proposed changes in standards.
Maintain and control the ordering of drugs, supplies, and equipment as well as associated maintenance agreements to ensure the proper working conditions as needed for the operation of the section.
Assist with development of departmental budgets, and ensure budgetary compliance of areas within direct control.
Develop, install, and monitor appropriate cost control policies to foster budget targets.