Site Manager

Magnolia Community Services • Jefferson, LA

6d • Hybrid

About The Position

The Site Manager assumes responsibility for overseeing all facility activities from the on-campus Site Manager office. The Site Manager maintains contact with facility administration, case managers, nursing, and direct care staff as needed to ensure the smooth operation of all programs. The day-to-day running of all Magnolia operations is essential in pursuing our vision of a shared community where our clients are able to thrive and grow and be recognized for their contributions to society.

Requirements

• High School diploma or GED, required
• A minimum of two years in management, staffing, or customer service, required
• Current Louisiana Driver’s License, required
• Satisfactory Motor Vehicle Record, required
• Attendance at mandatory training and in-services, required
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees
• Ability to perform basic mathematical operations using whole numbers, fractions, and decimals; ability to compute rate, ratio, and percent and to interpret bar graphs
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations
• Basic knowledge of Microsoft Word, Outlook, and Excel; ability to compose narrative reports and emails; ability to use the online scheduling program used by the residential and supportive independent living programs
• Satisfactory Motor Vehicle Record required
• Must pass background screening, including pre-employment drug test and background check
• Maintains a professional appearance at all times

Nice To Haves

• Previous experience with developmentally disabled adults, preferred

Responsibilities

• Assist program managers and other administrators during non-business hours; coordinate replacements for absent shift staff to ensure adequate staffing in group homes
• Record staff absences and reasons for absences for each shift
• Make adjustments to DSP staff assignments based on client census in each group home and facility need
• Ensure that essential information is passed on to the incoming Site Manager at each shift change
• Validate client outings for approval and staff compliance; maintain up-to-date records of the location of all residential clients at all times during the shift
• Maintain daily client census log and client sign-in/out sheets
• Clock clients in and out of the day program when entering and exiting through the front gate
• Assist staff in behavior management of clients across all programs
• Regulate vehicle and pedestrian traffic at the facility entrance for smooth client drop-off and pick-up; enforce safety procedures for pedestrians and clients
• Make routine checks of campus facilities and gates; lock and unlock gates at appropriate times of day
• Monitor cameras in group homes and on-campus, dependent on client location, to ensure safety of clients as well as staff
• Maintain keys for all facilities and vehicles; coordinate vehicle usage
• Permit authorized persons to enter property; maintain a sign-in/out log of all visitors, contractors, and client family members; notify the appropriate staff member when visitors proceed to their office
• Call 911 (police or fire department) in the event of fire, presence of unauthorized persons, medical emergencies, or as directed by administrative staff
• Contact the appropriate repair service in the event of an emergency and notify the Facilities Manager
• Accept and document the safekeeping of credit cards, cash, and other valuables
• Review previous Site Manager Reports for updates relevant to their shift
• Answer phones and route calls appropriately
• Provide a narrative of activity related to clients, staff, and the main campus for each shift, clearly documented in Site Manager Report
• Inform facility administration and the Case Managers of unusual occurrences and important incidents
• Uphold Magnolia’s mission, vision, values, and Person-Centered philosophy in all interactions with clients, staff, and the community
• Assist with hurricane evacuation and other natural and/or man-made disasters
• Maintain a professional image as a representative of Magnolia
• Perform other related duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED