Site Manager

MPS Group•Louisville, KY
•Onsite

About The Position

MPS Group Inc. is seeking a Site Manager to join our team at the Ford KTP SD facility located in Louisville, KY. This individual will be responsible for overseeing the day-to-day operations of the facility service contract at a customer site, ensuring that all contractual obligations are met. This role is directly responsible for managing safety, quality of work, staffing, and operational efficiency while overseeing routine and out-of-scope industrial cleaning operations.

Requirements

  • Minimum one year of experience in facility services, industrial cleaning, or a related field.
  • Minimum one year of supervisory or team leadership experience.
  • High school diploma or GED required.
  • Knowledge of industrial cleaning methods, equipment, tools, and safety practices.
  • Strong leadership skills with the ability to supervise, motivate, and develop team members.
  • Thorough understanding of OSHA regulations and other applicable safety requirements.
  • Strong problem-solving and decision-making abilities with a focus on operational efficiency.
  • Excellent verbal and written communication skills.
  • Detail-oriented with a strong commitment to quality, safety, and compliance.
  • Ability to read, analyze, and interpret safety documents, technical procedures, business publications, and government regulations.
  • Ability to prepare reports, business correspondence, and standard operating procedures.
  • Ability to effectively communicate with clients, management, and employees at all levels.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other business software systems.
  • Valid driver's license required.

Nice To Haves

  • Experience using reporting, scheduling, or operational tracking systems preferred.
  • Additional safety certifications (such as OSHA, First Aid, etc.) or coursework in industrial cleaning, safety, or facilities management.
  • Prior experience in a supervisory or management role.
  • Three years of leadership, supervisory, or management experience.

Responsibilities

  • Develop TIS (Task Instruction Sheets) and review these and the safety documents with the crew routinely, evaluating safety hazards and determining and enforcing necessary precautions, procedures, and PPE.
  • Ensure all personnel delivering the service are adequately trained by the T.I.S. and follow them to deliver standardized work and service.
  • Resolve conflicts on the job, as it relates to employees and/or the customers.
  • Evaluate and counsel employees on quality and safety.
  • Provide directions to supervisory staff as well as hourly associates in the utilization of equipment, small tools, materials, and supplies to support the crew.
  • Act as a customer/client liaison.
  • Investigate all incidents, including injury, illness, vehicular, and property damage, and ensure compliance with all federal and State safety regulations.
  • Provide timely and effective feedback to employees.
  • Prepare and submit site operating reports and update the corporate operating system as required.
  • Process and approve employee payroll, maintain accurate timekeeping records, and complete required safety reporting, documentation, and regulatory compliance reports in a timely manner.
  • Recommend and conduct disciplinary action when needed.
  • Make recommendations on equipment purchases, personnel needs, and equipment maintenance.
  • Inspect equipment and small tools to ensure proper working conditions and red tag and pull out of service items that are damaged, broken, or malfunctioning.
  • Conduct site inspections and safety tours, and customer tours.
  • Train and approve crew members per TIS’ and perform all physical duties required by personnel.
  • Ensure the entire team is certified in all areas deemed competent and manage the training matrix and team to ensure the highest level of work force readiness at the site.
  • Ensure budgets are managed as they relate to labor, supplies, and equipment repair.
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