Site Manager

SBM Offshore•Tipp City, OH

3d•$70,000 - $75,000

About The Position

The Site Manager directs company programs and implements company policy to ensure compliance with contract duties between the company and its customer. The role plans and schedules service work, assigns personnel to routes, inspects service locations for safety, quality, and compliance, and manages supplies, equipment, budgets, and site financial reporting. It also supports program improvements, market development, contract preparation and administration, and long-range planning. The Site Manager serves as a liaison among the company, customers, clients, employees, and subcontractors; communicates regularly through meetings and correspondence; and assists with human-resource concerns. The role includes supervisory responsibilities such as hiring, assigning and directing work, evaluating performance, resolving complaints, and ensuring employees are trained on their tasks and safety requirements. Driving to various work locations, customer sites, or company facilities may be necessary, and some travel is required.

Requirements

Bachelor’s degree in business, communications, or a related field from a four-year college or university with 2–5 years of experience, or an equivalent combination of education and experience.
Strong verbal and written communication skills.
Skills in customer service, problem solving, time management, project management, planning, presentations, interviewing, coaching, and training.
Knowledge of Microsoft Office and computer skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to present information effectively and respond to questions from groups of managers, customers, employees, and the public.
Ability to meet the physical demands of the job, including frequently sitting, talking, or listening and lifting or moving up to 35 pounds.
A valid driver’s license may be required.

Nice To Haves

Bilingual ability.

Responsibilities

Plan and develop work schedules to ensure adequate service; schedule service personnel and assign them to routes.
Inspect and evaluate establishments for program compliance, including safety, quality, and service.
Audit and maintain inventories of supplies and equipment; investigate and promote improved equipment and methods.
Review customer service requests to determine their cause and the type of malfunction, and address them with the manager.
Implement organizational policies and goals; analyze budget requests and identify potential reductions.
Assist in promoting services to develop new markets, increase market share, and strengthen the company’s competitive position.
Inspect plants and evaluate the use of space and facilities.
Assist with plans, budgets, and schedules for modifications, including cost estimates, bid sheets, and contracts.
Ensure that the site meets budget goals on a sustained basis.
Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program or process improvements.
Coordinate program specifications, proposal and contract requirements, and associated documents; compile data for estimates.
Maintain and report on business financial information, including labor hours, overhead, supplies, expenses, billing, forecasting, and changes.
Maintain a safe work environment and ensure compliance with local, state, and federal regulations, including FLSA, OSHA, and ADA.
Direct supervisory management engaged in facilities-program support.
Act as liaison among the company, customers, clients, employees, and subcontractors.
Maintain contract and contractor-status databases; review contractor correspondence and respond as appropriate.
Establish and maintain contractor contacts to support smooth contract processes.
Conduct and attend meetings to communicate consistently with customers, clients, and employees.
Assist with human-resource concerns and issues.
Drive to various work locations, customer sites, or company facilities as needed; travel as required.
Carry out management responsibilities, including interviewing, hiring, planning, assigning and directing work, conducting performance evaluations, rewarding and disciplining employees, addressing complaints, resolving problems, and ensuring employees receive task and safety training.