DSUS Site Manager

Daifuku•Pensacola, FL

4d•Onsite

About The Position

The Site Manager is responsible for the business, financial, operational, and customer service activities of the site. With guidance from the Regional Manager/Director, the role oversees site financial decisions and reporting, assists with annual budgeting, and sets priorities and long-term plans that support company strategy. The Site Manager manages the customer contract and the site’s operational and administrative activities, including personnel assignments, performance evaluations, hiring, and career development. The role represents the company at the site, maintains customer relationships and satisfaction, supports employee morale and development, and oversees quality and safety compliance. The position requires a flexible schedule and work across both an office environment and areas throughout airport property.

Requirements

Minimum four-year college degree in a business-related discipline and/or four years of equivalent work experience in a related field; higher contract requirements may supersede this requirement.
Must be able to read, write, speak, and understand English.
Ability to accept responsibility and account for actions and results.
Ability to use reasoning to solve problems and formulate sound decisions using available information.
Ability to address customer needs while following company procedures.
Ability to demonstrate conduct consistent with accepted values and standards and to be truthful and credible in the workplace.
Ability to focus on goals and achieve predetermined results.
Ability to build effective relationships with customers and coworkers and work well with a variety of personalities and individuals.
Ability to stay organized and use systematic methods to perform tasks.
Ability to work with people regardless of protected characteristics or job type.
Ability to manage resources to complete assignments and identify and correct conditions that affect employee safety.
Ability to communicate clearly and concisely, orally and in writing, and work under pressure with time constraints.
Ability to complete assigned training in a timely manner.
Computer skills with Microsoft Office Suite (Word, Excel, PowerPoint), email, scanning, and copying equipment.
Must have and maintain a valid driver’s license and be insurable under the company’s insurance policy.
Must be able to comply with the ELS Drug and Alcohol policy.
Must be able to obtain and maintain an Airport Security badge.

Nice To Haves

OSHA 10 or OSHA 30 certification.
Documented project management or organizational development experience.
At least four years of leadership experience, or at least four years of service-industry experience, or at least four years of experience preparing and managing budgets. A combined six years of experience across these three areas may qualify if the four-year minimum in any one area is not met.
Supervisory experience in an airport environment.

Responsibilities

Oversee site business decisions and financial activities, including reviewing financial reporting, accounts payable and receivable, general ledger, capital expenditures, payroll, and related activities.
Assist with preparation of the annual budget.
Establish priorities and long-term plans, set goals that support company strategy, and direct or modify work methods and processes as needed.
Manage and adhere to the customer contract.
Manage site operational and administrative activities, including personnel work assignments, performance evaluations, hiring requirements, and career development for technical and office personnel.
Represent the company at the site.
Conduct regular relationship meetings with contract customers to support customer satisfaction, service quality, and future sales prospects.
Manage relationships with contract customers, including at the corporate level.
Ensure meeting agendas are complete and conduct or delegate monthly staff meetings.
Motivate employees, maintain morale, and ensure timely completion of employee reviews.
Ensure adherence to company training programs.
Monitor the site’s quality program and ensure standards are implemented and followed.
Ensure compliance with applicable OSHA, state, local, and company safety laws, regulations, policies, and procedures at the site and remote job sites.
Coordinate safety matters with the Company Safety Officer and assign a Site Safety Representative.
Maintain site morale and customer satisfaction while considering customer and company interests.
Perform additional duties or assignments as required by management.