Site Lead (Interim) - Homeless Shelter
About The Position
The Site Lead oversees daily operations at the Emergency Shelter Program, including shelter staff, client activities, and services, while maintaining a safe, client-centered environment. The role includes crisis intervention, staff support, volunteer coordination, and organization of the facility. The Site Lead also handles administrative tasks such as coordinating supplies and services, securing resources, record keeping, and reporting, and participates in staff meetings and training. This is a full-time, non-exempt position at The Arch in Ventura, California. The schedule is Sunday–Monday, 6:30 a.m.–3:00 p.m.; Tuesday–Wednesday, 2:30 p.m.–11:00 p.m.; and Thursday, 2:00 p.m.–10:00 p.m. The pay rate is $25.00 per hour.
Requirements
- High tolerance and understanding for individuals seeking services with urgent, multiple case-management and health needs.
- Ability to ensure a client-focused, trauma-informed, and housing-focused shelter approach.
- Ability to perform crisis intervention as needed.
- Ability to work effectively with a diverse population; plan, organize, and prioritize duties; communicate information and instructions clearly verbally and in writing; maintain a positive, professional, and safe environment; and establish and maintain effective working relationships.
- Dependability, responsibility, and the ability to communicate effectively and respectfully.
- Ability to lift up to 50 pounds.
- Ability to stand for prolonged periods and work in a fast-paced environment.
Nice To Haves
- Previous shelter experience is preferred but not required.
- Fluency in Spanish is of significant value.
Responsibilities
- Assist in implementing shelter activities to ensure quality delivery of services.
- Oversee shelter staff, security, and client activities.
- Oversee the distribution of services and program services while on duty.
- Assist with coordinating volunteers and support services.
- Oversee the organization of supplies and facility needs.
- Support shelter staff during designated shifts and assist with various aspects of their duties.
- Assist in coordinating and managing special group and holiday events.
- Provide crisis and conflict intervention.
- Communicate staff or shelter issues to the Program Manager.
- Coordinate supply and service needs and help secure necessary resources.
- Assist with record keeping and reporting.
- Attend staff meetings and training workshops as needed.
- Assist with general duties such as stocking supplies, copying, faxing, and making phone calls.
- Maintain and enhance job performance by attending seminars and conferences and reviewing professional publications.
- Perform ad hoc projects as appointed by the Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
