Site IT Administrator

RENA Technologies North A•Albany, OR

2d•$25 - $32

About The Position

The Site IT Administrator manages and supports the day-to-day IT needs of North American employees, primarily at the Albany, Oregon facility. As the primary local IT resource, this position provides employee technical support, manages IT assets and infrastructure, coordinates with global IT teams, supports cybersecurity compliance activities, and helps ensure reliable end-user computing environments. The role works closely with employees and management as well as the Germany-based IT team to maintain secure and effective technology services. The position also manages equipment inventory and lifecycle activities, supports server room and local infrastructure readiness, administers applicable software licensing, and serves as a liaison between local employees and the global IT department. It supports cybersecurity documentation and compliance requests, including annual CMMC Level 1 self-assessment reviews and required SPRS attestations. The description notes a standard office environment, with extended computer use and occasional physical activities including lifting up to 50 pounds.

Requirements

Associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred; equivalent education, training, and experience may be considered.
Three or more years of experience in IT support, systems administration, or a related technical role preferred.
Experience managing computer hardware, software, and IT assets.
Experience supporting Windows-based business environments.
Strong troubleshooting and problem-solving skills.
Working knowledge of computer hardware, operating systems, networking, and peripheral devices.
Understanding of cybersecurity principles and best practices.
Knowledge of software deployment and licensing administration.
Basic SQL database management skills.
Advanced proficiency with Microsoft Excel.
Ability to prioritize multiple tasks and manage projects independently.
Strong written and verbal communication skills and ability to interact effectively with employees at all organizational levels.
Ability to maintain accurate records and documentation.
Ability to work in a highly functioning team environment and demonstrate honesty, integrity, and professionalism.
Ability to perform the stated physical activities, including occasional lifting up to 50 pounds, with reasonable accommodations as applicable.

Nice To Haves

Cybersecurity training or certification.
Experience with CMMC, NIST, or related compliance frameworks.
Experience working with global or multi-site IT organizations.
Familiarity with ticketing systems and IT asset management systems.
Experience with cybersecurity compliance activities.

Responsibilities

Provide first-line technical support for hardware, software, and network-related issues; troubleshoot and resolve help desk tickets.
Install, configure, upgrade, and remove hardware and software.
Assist with workstation setup, relocation, equipment deployment, and user access to company systems and network resources.
Provide technical instructions, guidance, and training to users.
Maintain accurate inventory records for servers, network switches, computers, monitors, UPS systems, docking stations, and other IT assets.
Manage the IT equipment lifecycle, including research, procurement requests, installation, assignment and tracking, repairs, upgrades, decommissioning, and disposal.
Maintain the organization and operational readiness of the server room, including monitoring its environment and equipment organization.
Manage IT workspaces, storage areas, tools, and spare equipment inventory.
Coordinate hardware installations, replacements, and upgrades, and support local networking and infrastructure in collaboration with corporate IT.
Administer and support cybersecurity policies and procedures; coordinate cybersecurity documentation and respond to customer requests concerning compliance documentation.
Conduct annual CMMC Level 1 self-assessment reviews and submit required attestations through SPRS.
Promote cybersecurity awareness and best practices throughout the organization.
Manage software licenses for company applications outside corporate global licensing programs; monitor usage and compliance and coordinate renewals, purchases, and documentation.
Serve as the primary liaison between Albany employees and the Germany-based IT department.
Coordinate local support activities and assist with global IT initiatives and projects.
Communicate IT announcements, reminders, procedures, and technical information to employees.
Prepare and deliver regular status updates and reports to management and the IT Committee.
Collaborate with departmental stakeholders to identify and address technology needs.