Site Installation Technician - Advanced Therapies - Field/Travel
About The Position
The Site Installation Technician installs Advanced Therapy systems according to factory instructions and specifications. The role provides high-level installation support to the field service organization, keeps installation projects on schedule while ensuring quality, and evaluates room layouts and the quality of mechanical installations performed by vendors. The technician troubleshoots and corrects contractor and factory errors, orders missing or damaged parts, and provides feedback to vendors, the factory, project management, and planning. The position involves overnight travel as needed, may require weekend work and extended periods away, and requires living within one hour of a major airport. A company vehicle is provided and may be used privately. The role is subject to background, drug-screen, driver-license, and client vendor-credentialing requirements.
Requirements
- At least 8 years of experience.
- Superb customer service and communication skills.
- Be organized, self-sufficient, and capable of working with little or no supervision.
- Demonstrate thorough or advanced knowledge of a technical or specialty area.
- Ability to travel overnight as needed; weekend work and longer periods away may be required.
- Live within one hour of a major airport.
- Valid driver’s license in the state of residence and a satisfactory driving record.
- Meet background-check, drug-screen, and applicable client vendor-credentialing requirements.
Nice To Haves
- Technical training or an associate degree.
- Experience with Advanced Therapies installations.
Responsibilities
- Install Advanced Therapy systems in accordance with factory instructions and specifications.
- Provide high-level installation support to the field service organization as needed.
- Communicate and escalate technical issues and delays.
- Keep installation projects on schedule while assuring quality.
- Evaluate room layouts and the installation quality of mechanical installation vendors.
- Troubleshoot and correct contractor and factory errors and mistakes.
- Order missing or damaged parts.
- Provide feedback to vendors, the factory, project management, and planning.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking or public transportation
- Paid time off
- Paid sick and safe time
- Company vehicle, also available for private use
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
