Site Implementation Specialist

Avantor•New York, NY

3d•$62,500 - $100,625•Remote

About The Position

In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. This is a field-based position and not a traditional work-from-home role. The position requires significant travel (approximately 50–75%) to customer sites throughout the Eastern United States. Candidates should be comfortable with frequent travel and working onsite at customer laboratory, research, and manufacturing facilities.

Requirements

High school diploma or equivalent practical experience in laboratory operations, inventory management, or related disciplines
Bachelor’s degree in Life Sciences, Supply Chain, Operations, Engineering, or related field; or equivalent experience.
4+ years of experience in laboratory operations, inventory management, scientific services, supply chain, or project coordination.
Strong organizational and project management skills.
Proficiency with Microsoft Office Suite and collaboration platforms (Teams, SharePoint, etc.).
Ability to travel frequently to customer sites.
Valid driver’s license and ability to transport implementation materials as needed.

Nice To Haves

Experience working in research, pharmaceutical, biotech, academic, or industrial laboratory environments.
Knowledge of inventory management systems, barcode technologies, and laboratory consumables.
Familiarity with laboratory safety regulations and PPE requirements.

Responsibilities

Conduct site assessments to define project scope, deliverables, constraints, and success criteria in alignment with the statement of work.
Translate customer requirements into structured project plans, including timelines, milestones, and resource needs.
Facilitate project kickoff and planning sessions with customer stakeholders to align on scope and execution approach.
Develop and manage detailed project plans, including timelines, milestones, dependencies, and deliverables.
Coordinate cross-functional resources to ensure alignment to project schedule and execution objectives.
Balance competing priorities and adjust plans as needed to maintain project timelines.
Own end-to-end execution of implementation projects, ensuring delivery against defined scope, timelines, and performance expectations.
Lead and coordinate cross-functional teams to drive on-time and high-quality project delivery.
Monitor project execution and resolve issues to ensure successful implementation and service launch.
Identify project risks, dependencies, and constraints, and develop mitigation strategies to ensure successful delivery.
Proactively assess risks related to timelines, stakeholder alignment, and site conditions, and drive resolution of issues impacting project progress.
Escalate risks and delays as appropriate and implement corrective actions.
Coordinate and allocate internal and external resources to meet project deliverables and timelines.
Collaborate with vendors and service providers to define project scope, schedules, and performance expectations.
Facilitate planning sessions with stakeholders and partners to ensure coordinated execution.
Track project progress against defined milestones and deliverables, ensuring adherence to timelines and scope.
Provide regular status reporting, highlighting risks, progress, and key decisions.
Maintain project documentation, including plans, updates, and implementation outcomes.
Oversee execution of inventory setup and laboratory implementation activities to ensure alignment with project scope and timelines.
Validate completion of implementation deliverables, including inventory accuracy, system setup, and process transitions.
Ensure successful transition to operational state through structured project closeout activities.
Analyze project-related challenges, including timelines, stakeholder constraints, and resource limitations, and implement effective solutions.
Apply project management expertise to resolve recurring but varied implementation challenges.