Site Engagement Lead

ICON plc • Regional United States (PRA), FL

11d

About The Position

At ICON Strategic Solutions, the Site Engagement Lead works in a sponsor-dedicated model supported by ICON’s global expertise. The role focuses on developing site-specific recruitment and retention strategies, educating healthcare professionals and site staff, engaging with the public using approved information, and supporting trial participant identification through referral networks. The position also analyzes site performance, delivers educational sessions, maintains reporting records, and stays current with technical knowledge in relevant therapeutic areas. The role is identified as East, and requires high flexibility to travel and adapt to diverse cultural environments.

Requirements

• Bachelor's degree in life sciences or a related field.
• Minimum 2–3 years of relevant experience working in clinical trials.
• One year of immunology experience; dermatology is preferred.
• One year of experience in a Clinical Trial Educator, Site Engagement Lead, Clinical Trial Liaison, or similar role.
• Deep knowledge and clinical competence in relevant therapeutic areas.
• Strong interpersonal and communication skills.
• Ability to work independently and make informed decisions.
• Collaborative mindset with a strong customer service orientation.
• High flexibility to travel and adapt to diverse cultural environments.
• Mentorship capabilities and willingness to take on additional responsibilities.
• Proactive, solution-oriented approach with a “can-do” attitude.
• Legal right to work in the country where the role is based.

Nice To Haves

• Dermatology experience.

Responsibilities

• Develop and implement site-specific action plans to accelerate patient recruitment and retention.
• Educate healthcare professionals and site staff on study protocols, procedures, and disease areas.
• Engage with the public at formal health fairs or patient advocacy group events to provide approved, publicly available information.
• Partner with referral networks to identify potential trial participants.
• Analyze site performance data to tailor recruitment strategies and improve enrollment outcomes.
• Conduct recruitment educational sessions and share best practices across sites.
• Maintain accurate records in internal reporting systems.
• Stay current with technical knowledge in relevant therapeutic areas.

Benefits

• Competitive base salary and performance-related incentives.
• Medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level