Site Engagement Associate Director - Oncology

GSK • Philadelphia, PA

10d • $129,750 - $216,250 • Remote

About The Position

The Site Engagement Associate Director is accountable for developing, managing, and overseeing strong, long-term relationships with strategically and operationally important clinical sites and institutions. The role strengthens GSK’s local image and reputation, serves as an interface between GSK and sites, and helps create an effective clinical-trial environment that supports timely results and high-quality outputs.

The position develops GSK’s U.S. site network across academic centers, community practices, and emerging models, and works with internal and external partners to improve site start-up, study execution, and operational performance. It provides leadership with insight into site landscape trends, operational risks, and engagement models; establishes partnership frameworks and performance measures; and promotes best practices and process standardization. The role also champions patient-centric approaches tailored to U.S. oncology populations and supports adoption of digital and centralized solutions.

This position is remote within the United States, with an expectation of regular in-person engagement. Domestic travel to clinical sites and regional offices is required.

Requirements

• Bachelor’s degree in a related discipline, preferably life science, or equivalent experience.
• At least 5 years of experience in clinical research operations.

Nice To Haves

• Good knowledge of the drug development process.
• Excellent understanding of the clinical study process, including monitoring.
• Demonstrated track record of establishing and growing partnerships with strategic sites or institutions.
• Strong client relationship and stakeholder management abilities.
• Solid knowledge of and enthusiasm for digital solutions and technology.
• Experience designing, creating, and developing innovative projects, with the ability to build from nothing and be creative.
• Ability to anticipate the evolution of clinical research and propose strategic plans.

Responsibilities

• Conduct strategic surveillance of the U.S. environment to anticipate regulatory and operational changes affecting sites and R&D, and use insights to develop innovative, efficient partnerships.
• Advise leadership on site landscape trends, operational risks, and emerging engagement models.
• Lead development and expansion of a U.S. site network spanning academic centers, community practices, and emerging models such as hybrid networks and DCT-enabled sites.
• Improve collaboration between sites and GSK clinical teams to enhance performance and resolve obstacles during site start-up and study execution.
• Create and implement strategic partnership models and frameworks for clinical sites.
• Build relationships with community sites, local investigators, and site staff to expand GSK’s partnership network.
• Present an operational vision of GSK’s future portfolio, in collaboration with local Medical Affairs, to external stakeholders to anticipate partnerships and prepare for clinical trials.
• Provide strategic input on operational excellence, process efficiency, and trial delivery internally and externally.
• Identify and disseminate best practices and contribute to standardization across local operations.
• Track compliance with site partnership agreements, identify problem areas, and take corrective action.
• Collaborate with external site partners to communicate and resolve key operational issues.
• Establish mutually agreed quality and performance KPIs and organize periodic performance reviews with external partners.
• Update leadership, Local Medical Affairs, and LOC on new partnerships and existing partnerships.
• Standardize processes and share best practices through internal cross-functional process-improvement teams.
• Champion patient-centric solutions and representative strategies tailored to U.S. oncology populations.
• Work with Feasibility, Clinical Operations, and Medical Affairs to optimize site placement and study performance.
• Partner with cross-functional teams to improve site activation timelines, including regulatory packets, budgets and CTAs, onboarding, and training.
• Identify study- and site-level bottlenecks and implement targeted solutions to reduce cycle times.
• Drive adoption of digital and centralized solutions, such as eReg, remote SIVs, and EMR-based identification.
• Build and maintain trusted relationships with investigators, research coordinators, and site leadership.
• Visit sites to provide targeted operational support and address site-specific challenges.
• Serve as an escalation point for site performance issues and proactively implement site-specific action plans.
• Develop unique site models and further expand the portfolio of sites available for studies.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and families.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Director