Site Coordinator

Compass Group•West Chester, PA

8d•Onsite

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA. ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. Job Summary The Site Coordinator is responsible for overseeing daily integrated facilities operations, including Shipping & Receiving, Housekeeping, Vendor Management, and Workplace Services. This role ensures safe, compliant, and efficient service delivery while supporting client satisfaction, operational excellence, and team performance.

Requirements

3+ years of operations, facilities, logistics, housekeeping, or workplace services leadership experience.
Proven experience managing teams and contract service providers.
Strong knowledge of QA, EHS, HR, and financial management principles.
Excellent communication, organization, and customer service skills.

Nice To Haves

Experience in manufacturing, life sciences, or regulated environments preferred.

Responsibilities

Lead daily site operations and ensure service levels are achieved.
Manage Shipping & Receiving and Housekeeping programs.
Coordinate and oversee third-party vendors and service providers.
Supervise and develop frontline associates; previous workforce management experience required.
Ensure compliance with ESFM and client Quality Assurance (QA) standards.
Drive Environmental Health & Safety (EHS) performance, training, and compliance.
Support financial performance through labor management, budgeting, and cost control.
Partner with Human Resources on hiring, onboarding, training, performance management, and employee engagement.
Build strong client and vendor relationships and resolve operational issues.