Site Coordinator

Michigan Orthopaedic SurgeonsShelby Township, MI
Onsite

About The Position

The Site Coordinator serves as the primary operational support resource for an orthopaedic practice location. This individual is responsible for coordinating daily clinic operations, supporting physicians and staff, ensuring a positive patient experience, overseeing the site's after hours UrgentOrtho clinic, and helping maintain efficient workflows throughout the site. The ideal candidate is highly organized, proactive, service-oriented, and capable of balancing multiple responsibilities while maintaining a positive and professional presence.

Requirements

  • Minimum of two years of healthcare, medical office, or clinic operations experience
  • Prior experience in a coordinator, lead, supervisor, or similar support role preferred
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Ability to work independently while collaborating effectively with physicians and staff
  • Strong problem-solving skills and attention to detail
  • Proficiency with electronic medical records and Microsoft Office applications

Nice To Haves

  • Orthopaedic or specialty practice experience
  • Ambulatory or outpatient healthcare experience
  • Associate's or Bachelor's degree in healthcare administration, business, or a related field

Responsibilities

  • Coordinate daily operations to ensure efficient clinic flow and patient scheduling
  • Serve as a resource for providers, staff, and patients regarding operational questions and concerns
  • Assist with staff scheduling, onboarding coordination, and training support
  • Monitor clinic workflows and identify opportunities to improve efficiency and patient experience
  • Support physician needs and facilitate communication between providers and operational leadership
  • Address patient concerns and assist with service recovery when needed
  • Maintain office supplies, equipment coordination, and general site readiness
  • Ensure adherence to organizational policies, procedures, and regulatory requirements
  • Assist with data collection, reporting, and operational tracking as requested
  • Foster a positive, collaborative environment that supports teamwork and excellent patient care

Benefits

  • Competitive compensation
  • Exceptional benefits
  • Meaningful opportunities to advance your career
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