About The Position

Under the direction of a Youth Development Director, the Site Coordinator oversees an assigned site, program, staff, and participants at the YMCA of Springfield. This on-site leadership role is key to the success of before- and after-school programs and sets the tone for high-quality programming. The coordinator understands that character development is the YMCA’s chief mission and personally demonstrates commitment to that goal in all YMCA programs. The role is responsible for participant safety and well-being, parent communication, customer service, program activities and curriculum implementation, staff and volunteer direction, and maintaining program areas and facilities. The Site Coordinator also leads daily staff huddles, attends weekly supervisor meetings, and completes daily recap emails. The role requires speaking and communicating effectively, including by computer and phone or smart device, and responding swiftly to critical situations. Physical duties may include extensive walking, using stairs and varied surfaces, carrying supplies generally weighing less than 25 pounds, and playing active games with youth. The work environment is usually moderate to loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Must be at least 18 years of age.
  • At least 2 years of related experience working with youth.
  • Complete the onboarding process within the designated time.
  • Have leadership competencies in the identified key areas.
  • Ability to learn quickly.
  • Ability to work with integrity, discretion, and a professional approach.
  • Ability to speak concisely and communicate effectively, including using a computer and phone or smart device.
  • Ability to respond to critical situations and act swiftly in an emergency.
  • Ability to complete required trainings within 60 days of employment, including CPR, first aid, Living Our Cause, DCFS Mandated Report, and IL Gateway Registry Modules, and maintain certifications as required.

Nice To Haves

  • Preference for candidates age 21 or older.
  • Knowledge of and previous experience with diverse populations, including differences in language, culture, race, physical ability, sexual orientation, and social or economic background.

Responsibilities

  • Assume responsibility for the safety and well-being of program participants and follow policies for emergencies, incident reporting, child abuse prevention, and YMCA procedures.
  • Maintain children’s files and communicate relevant details to parents and the supervisor.
  • Provide customer service to YMCA members, guests, and staff; serve as the primary point of contact for parents and communicate with them face to face daily.
  • Direct and supervise high-quality program activities; implement the curriculum, manage field trips, and oversee supply needs.
  • Direct personnel and volunteers as needed, develop strategies to motivate staff and achieve goals, celebrate successes, and report concerns to the supervisor.
  • Maintain program areas and facilities, report maintenance issues, and keep areas clean, including lost-and-found items, trash, and activity materials.
  • Host daily staff huddles, participate in weekly meetings with the supervisor, and complete a daily recap email.
  • Meet service expectations by being friendly, helpful, positive, organized, timely, accurate, attentive, patient, and compassionate, and by demonstrating the Y’s core values of caring, honesty, respect, and responsibility.
  • Support and comply with YMCA child abuse prevention policies, including reporting allegations or suspicions and adhering to applicable procedures and staff conduct requirements.
  • Complete required training within 60 days of employment and keep required certifications current.

Benefits

  • Free 1 Parent Family Membership
  • 8% Retirement for Vested Employees
  • Paid Leave for All
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