Site and Service Manager

Ecolab Inc. • Racine, OH

9d • $81,200 - $121,700 • Remote

About The Position

Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in cooling infrastructure, specifically in startup, commissioning, and mechanical operation of liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.

Requirements

• Associate’s degree
• Previous experience with mechanical systems, cooling technologies, and commissioning processes.
• Possess a valid driver's license and acceptable Motor Vehicle Record

Nice To Haves

• Engineering degree
• Experience in a data center environment
• Proven track record in data center construction, startup, and operational support.
• Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
• Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
• Experience working in a startup or fast-paced environment is a plus.

Responsibilities

• Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
• Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities
• Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings.
• Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services.
• Leverage previous experience to help lead and develop high performing teams of technical professionals
• Manage and can complete daily operations of site personnel, chemistry, reporting, budget and maintenance programs
• Maintains establish relationships with Key Contacts
• Can perform most of the positions managed. Can troubleshoot systems, maintain inventory management, and perform system audits
• Communicate, report and resolve issues with minimal support from Operations Management team

Benefits

• medical
• dental
• vision
• matching 401(k)
• company paid pension
• stock purchase plan
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree