Site Administrator

Copa Health • Gilbert, AZ

3d • $84 - $108,784 • Onsite

About The Position

The Site Administrator provides operational leadership for an assigned outpatient Health Home(s) and is responsible for ensuring exceptional member care, operational excellence, workforce engagement, regulatory compliance, and financial stewardship. In partnership with the Clinical Director, this position oversees the day-to-day operations of the clinic, ensuring services are delivered safely, efficiently, and in accordance with Copa Health's mission, strategic priorities, and regulatory requirements.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Behavioral Health, Social Work, Public Administration, or a related field required.
• Minimum of five (5) years of progressively responsible leadership experience in behavioral health, healthcare, or human services leading multidisciplinary teams.

Nice To Haves

• Master's degree in a related field preferred.
• Experience managing operational performance, budgets, workforce planning, and regulatory compliance preferred.

Responsibilities

• Directs the daily operations of assigned outpatient clinic(s) to ensure efficient, high-quality service delivery.
• Oversees operational workflows to improve access, member experience, and clinic efficiency.
• Ensures clinic readiness and compliance with organizational policies, licensing requirements, accreditation standards, and payer requirements.
• Collaborates with organizational leadership to implement strategic initiatives and operational priorities.
• Provides leadership, coaching, mentoring, and supervision to multidisciplinary staff.
• Oversees recruitment, onboarding, scheduling, retention, performance management, employee development, and succession planning.
• Conducts regular leadership and staff meetings to communicate organizational priorities, operational updates, and performance expectations.
• Partners with People First (HR) on employee relations matters, performance improvement plans, corrective action, and workforce planning.

Benefits

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager