Singles Mental Health Clinician

The Road Home•South Salt Lake, UT
•Onsite

About The Position

The Singles Mental Health Clinician provides behavioral health services to individuals experiencing homelessness who are staying at the Pamela Atkinson Resource Center (PARC). As part of a collaborative interdisciplinary team, the Clinician delivers assessments, time-limited treatment, assertive engagement, and crisis intervention to a diverse population. The role maintains a structured, weighted caseload spanning clients seeking clinical support, clients in a pre-treatment stabilization phase, and protected capacity for crisis work. Services support clients in addressing behavioral health concerns, achieving housing stability, increasing self-sufficiency, and improving quality of life. This is an in-person position requiring travel between resource centers and shelters. Occasional remote work may be possible with a work plan approved by the Clinical Director. The schedule is Monday through Friday, 9 a.m. to 5 p.m. The position is based at the Pamela Atkinson Resource Center in South Salt Lake, Utah, and reports to the Clinical Director. The role is full-time and exempt. Starting pay is $32.28 per hour, with a $2 increase upon full licensure (LCSW or equivalent). The Clinician coordinates care with clinical, case management, advocacy, housing, and community provider teams; maintains accurate records and caseload tracking; participates in reflective supervision and peer consultation; and supports staff education and coordinated client care. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

  • Master's degree in a mental health discipline from an accredited university.
  • Advanced knowledge and experience in the mental health and substance use treatment field.
  • Ability to lift and move items up to 25 pounds.
  • Ability to sit, stand, and move for at least an hour at a time or more.
  • At least 21 years old, with a valid, unexpired driver's license and ability to drive a vehicle as needed.
  • Pass a pre-employment background check and drug screening.
  • Proactive, engaged teamwork; flexibility, openness, and empathy in interactions.
  • Ability to work independently and make sound, trauma-informed decisions in complex situations.
  • Excellent organizational skills to manage a structured weighted caseload, documentation, and multiple responsibilities.
  • Ability to communicate clearly and compassionately with clients, families, and team members, including in high-stress situations.
  • Cultural humility and respect for the diverse backgrounds and experiences of people served.
  • Ability to build and maintain effective working relationships with community partners and external agencies.
  • Professional, patient, and empathetic customer service when handling difficult situations.
  • Basic computer program proficiency, including email, spreadsheets, and clinical tracking tools, and strong computer skills.
  • Openness to supervision, direction, and feedback.

Nice To Haves

  • LCSW or equivalent licensure; clinical supervision is provided for a CSW working toward licensure.
  • Experience working with diverse and/or vulnerable populations or individuals experiencing homelessness.
  • Familiarity with assertive engagement approaches such as LEAP and with stepped-care or warm-handoff models.

Responsibilities

  • Maintain a weighted caseload of treatment-seeking and non-seeking clients, with protected time for crisis work; identify people needing clinical support and collaborate with other teams to build and maintain the caseload.
  • Deliver time-limited sessions for clients seeking services, focused on stabilization and assessment, and explain the transition-to-community-provider expectation during the initial session.
  • Complete warm handoffs to ongoing external providers, assist with consent forms and referral paperwork, and conduct a 30-day post-handoff check-in.
  • Maintain non-seeking or service-averse clients on the caseload with documented, staged engagement goals; use assertive engagement and LEAP to build trust and support treatment readiness or other appropriate outcomes.
  • Maintain regular client engagement through weekly check-ins and ongoing supportive contact appropriate to each client's engagement stage.
  • Reserve weekly capacity for crisis intervention, de-escalation, and crisis-driven services for shelter clients; facilitate staff and client debriefings when appropriate.
  • Score and monitor client acuity in the department's Client Tracker and participate in monthly caseload reviews to track engagement, rebalance caseloads, and inform intake decisions.
  • Complete biopsychosocial assessments and mental health and substance use screeners to track needs and progress.
  • Help clients develop goals to overcome homelessness and stabilize in the community, and assess barriers to self-sufficiency.
  • Assess the need for therapeutic groups and implement them as needed.
  • Maintain accurate records, therapy notes, and statistical data; participate in research and special projects as needed.
  • Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, and CPR; participate in emergency drills and environmental safety activities.
  • Follow agency security, safety, and sanitation protocols and maintain regular, reliable attendance.
  • Collaborate with leadership, case management, advocacy, and housing teams to coordinate care and lane assignments through referral and intake.
  • Manage and maintain partnerships with community behavioral health providers.
  • Lead the weekly case management staffing meeting alongside the Supportive Services Manager.
  • Attend assigned weekly meetings with internal and external teams, including security partners, law enforcement, and community agencies, to provide clinical insight and advocate for clients.
  • Refer clients to community partners and coordinate long-term services after clients transition into permanent housing.
  • Coach other teams and increase awareness of mental and behavioral health barriers.
  • Lead clinical-topic trainings for new hires through the TRH Training Academy every other week as needed.
  • Support clients in hospital settings, during incarceration, and in the community as needed.
  • Honor the backgrounds, identities, and experiences of clients and foster belonging across diverse ethnic and cultural heritages.
  • Apply Housing Focused principles, risk management strategies, and high-access services; maintain healthy boundaries and use trauma-informed approaches.
  • Participate in reflective supervision and peer consultation, and use load-balancing practices, including caps on concurrent high-acuity cases, to sustain wellbeing and quality of care.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision health care plan
  • HSA, FSA, and HRA, including partial deductible reimbursement
  • 403(b) retirement plan with employer contribution and match
  • Free life insurance for employees
  • Paid vacation and sick time, plus 12 public holidays
  • One floating holiday per year
  • Free short-term and long-term disability
  • Employee Assistance Program (EAP)
  • Free training and development
  • Tuition assistance for a wide variety of classes
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