Simulation Operations Specialist Full Time Days

Northwestern Memorial Healthcare • Woodstock, IL

12d

About The Position

The Simulation Operations Specialist supports simulation-based education aligned with Northwestern Medicine’s strategic organizational goals. The role provides technical support for simulation operations, including maintaining and repairing patient simulators, task trainers, multimedia peripherals, and related software and hardware. The specialist programs clinical scenarios, operates simulators alongside facilitators, and helps prepare and maintain safe, organized simulation environments. The position also supports simulation users, manages equipment and supplies, coordinates data and scheduling, and helps ensure compliance with program policies and procedures.

Requirements

• Bachelor’s degree or bachelor’s degree in progress, with completion within three years of assuming the role, and two years of healthcare simulation experience; or five years of healthcare simulation or equivalent experience.
• Proficiency using audio/visual equipment.
• Proficiency with PC and Mac applications, including Microsoft Office Suite.
• Working knowledge of standard medical equipment, such as IV pumps, ventilators, and hospital beds.
• Working knowledge of installation, configuration, operation, and troubleshooting of patient simulators.
• For North Region only: valid government-issued driver’s license.

Nice To Haves

• Certified Healthcare Simulation Operations Specialist.
• Working knowledge and operational experience with medical simulation technologies and devices, such as Laerdal, Gaumard, CAE, KBPort, and AV systems.

Responsibilities

• Provide technical support for simulation operations, including preparation, maintenance, and repair of patient simulators, task trainers, and related multimedia peripherals.
• Support the development and implementation of simulation-based education.
• Test and run scenarios with simulation facilitators as a simulator operator.
• Support digital media and provide technical support for computer-based multimedia systems and components.
• Program simulator software with clinical scenario parameters.
• Set up, break down, and clean simulation environments, equipment, and supplies, including moulage and staging.
• Participate in simulated scenarios as needed.
• Conduct inventory and maintain simulation supplies, media, materials, and equipment at adequate levels within budget and in an organized manner.
• Ensure simulation equipment functionality, security, and safety; troubleshoot, remove, dispose of, or repair equipment as appropriate.
• Recommend replacement or new simulation-related equipment and supplies to the Director.
• Train simulation facilitators and other users in operational and technical aspects of simulation.
• Schedule simulation experiences.
• Maintain safe, organized, and efficient simulation center(s).
• Interface with equipment manufacturers about equipment operation, troubleshooting, and system problems; maintain repair and update records.
• Maintain proficiency in existing and emerging quality, safety, and simulation technologies.
• Ensure compliance with program policies and procedures.
• Assist with developing communication tools related to simulation, such as newsletters, corridors, and team sites.
• Collect and coordinate data supporting simulation activities while maintaining data confidentiality and security.
• Assist or provide visitors with guided tours.
• Perform other duties as assigned.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time