SI Mentor

Liberty University

4d•Remote

About The Position

The SI Mentor (Tutor Supervisor) will directly supervise and evaluate a team of Supplemental Instruction (SI) Leaders on a daily and weekly basis. The SI Mentor conducts quality assurance reviews of SI resources, including live sessions and recorded videos. The SI Mentor will also track and report attendance data for the live SI sessions, and he or she will supervise SI Session Question Survey submissions, address student emails and inquiries, and keep accurate and timely records of SI Leader performance. Additionally, the SI Mentor will assist the Online Tutoring Services (OTS) Director with administrative tasks and projects as needed and maintain open communication with supervisors, students, and professors.

Requirements

High school diploma required
1 year of experience in leadership role required
Self-motivated, dependable, and independent worker
Experience in leadership
Capable of following written and verbal directions
Works well and effectively communicates with students, faculty, and staff
Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow professional representation of Liberty University.
Strong organizational skills.
Computer skills.
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Nice To Haves

A higher education degree
2 years of experience in a formal leadership role
2-4 years of previous office and administrative experience

Responsibilities

Directly supervise a team of Online SI Leaders on a daily and weekly basis—online and off site of the university campus
Edit and post weekly announcements and reminders in each SI Canvas course shell
Supervise SI Session Question survey submissions
Ensure SI Leaders’ professional and appropriate preparation and fulfillment of SI duties through ongoing supervision and evaluations
Observe at least one live SI session per week to perform an informal evaluation
Manage live SI session attendance and data recording
Supervise the recording of SI sessions and manage video uploads to the appropriate playlists
Manage SI Leader weekly reports, data collection, and PowerPoint submissions
Keep accurate and timely records of SI Leader performance
Address student, faculty, and staff inquiries related to the SI courses they oversee
Keep accurate and timely records of tutoring sessions
Assist the OTS Director with administrative tasks and projects as needed
Maintain open communication with supervisors, students, and professors
Remain abreast of existing and emerging technologies, processes, products, services and leading industry performance benchmarks
Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU’s Christian model and Mission - Creating Christians for Christ.