Shuttle Driver (Non-CDL) - Capital Region Medical Center (UMMS)

Towne Park•Largo, MD

21d

About The Position

The Shuttle Driver transports guests to and from a hotel, hospital, or casino and nearby locations in a friendly, efficient, and courteous manner while following safe driving practices. The role also includes assisting guests with luggage during arrival and departure and maintaining vehicle activity and maintenance logs. The position is part-time, with a Friday schedule from 9:00 a.m. to 5:00 p.m., and pays $19.25 per hour. The driver takes guests to destinations approved by the manager and client contact, learns relevant pickup and destination points, and maintains knowledge of property amenities and local attractions. The driver communicates professionally with guests, staff, and coworkers; inspects and monitors the vehicle; and records and reports damage or malfunctions. The role requires protecting guest and client information, checking and cleaning wheelchairs, helping passengers enter and exit the vehicle, and potentially using specialized equipment such as wheelchair lifts. Drivers may operate a vehicle seating fifteen people or fewer, including the driver.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Must be at least 21 years old due to vehicle leasing contract requirements.
Must maintain a valid driver's license and pass annual or semiannual motor vehicle record checks.
Must pass a criminal background check, MVR check, drug screen, and other client requirements.
Must possess a current Medical Examiner's Certificate and maintain an up-to-date license and DOT endorsements, as applicable.
Must complete Towne Park's Wheelchair Safety Training course, as applicable, and complete a biannual physical exam, as applicable.
Must be able to drive a manual transmission.
Ability to read, write, and comprehend standard English and simple instructions and correspondence.
Ability to communicate and present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic, including calculations involving American money, and understand 24-hour and military time systems and rates based on elapsed time.

Responsibilities

Transport guests to approved destinations, including locations at or near the hotel, hospital, or casino.
Learn and remember pickup and destination points, property amenities, and area attractions.
Communicate courteously and professionally with guests, location staff, and coworkers in person, by telephone, and by two-way radio.
Greet guests promptly and maintain a friendly, professional demeanor.
Inspect the vehicle at the beginning of each shift and monitor its condition while in use.
Record vehicle malfunctions or damage and submit the information to the manager.
Protect guest confidentiality and secure client financial and identifying information.
Check wheelchairs for safe operation before use and clean them after each use.
Assist patrons with entering and exiting the vehicle, without providing lift services.
Assist with luggage delivery and pickup during guest arrivals and departures.
Maintain vehicle activity and maintenance logs.