Shuttle Driver

Hilton Garden Inn Chicago North Shore/Evanston•Evanston, IL
•Onsite

About The Position

The Hilton Garden Inn Chicago North Shore / Evanston is seeking a friendly, professional, and customer-focused Shuttle Driver to join our hospitality team. The Shuttle Driver will be responsible for transporting guests to and from designated locations, assisting with luggage, and providing a welcoming experience. This role plays a key part in creating a positive first and last impression of the hotel. This is an excellent opportunity for individuals who enjoy driving, customer service, and working in a team-focused environment.

Requirements

  • Valid state driver’s license with a clean driving record.
  • Must be 21 years or older (age may vary by insurance requirements).
  • Friendly, courteous, and professional demeanor.
  • Strong communication and interpersonal skills.
  • Ability to lift luggage up to 50 lbs.
  • Must be punctual, dependable, and flexible with working hours (including early mornings, nights, weekends, and holidays).

Nice To Haves

  • 2+ years of professional driving experience preferred.
  • Knowledge of the local Evanston/Chicago area is a plus.

Responsibilities

  • Transport hotel guests to local destinations such as airports, restaurants, and offices.
  • Provide a warm and friendly greeting to all guests.
  • Assist guests with luggage loading and unloading.
  • Maintain a clean, safe, and presentable vehicle at all times.
  • Follow proper driving safety procedures and all local traffic laws.
  • Monitor shuttle schedule and communicate with front desk regarding guest needs.
  • Perform pre-trip and post-trip vehicle inspections.
  • Report any vehicle maintenance needs or incidents immediately.
  • Support other departments as needed to ensure guest satisfaction.
  • Follow all Hilton brand standards and safety/security procedures.

Benefits

  • Paid Holidays
  • Earning Gratuity
  • Employee discounts
  • Hilton Team Member Travel Program
  • Career growth and development opportunities
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