Shuttle Driver

Arizona Athletic Grounds•Mesa, AZ

About The Position

Arizona Athletic Grounds (AAG) is seeking dependable, safety-focused, guest-oriented Shuttle Drivers to transport guests throughout its youth sports and entertainment complex. The position emphasizes guest service and support for people with mobility challenges, special needs, or other needs navigating the Grounds. Drivers use shuttle vehicles or golf carts and help provide a safe, welcoming experience for visitors. This is a part-time role requiring regular weekend availability, with additional availability during large events and select holidays. Hours vary according to event schedules and operational needs. Typical shifts may include Fridays, Saturdays, Sundays, holiday weekends, early mornings, evenings, and extended event hours. Peak event season runs from September through May. The work takes place outdoors in varying weather, including Arizona summer heat, and in crowded event settings with moderate to heavy pedestrian traffic and noise. The position involves frequent sitting, standing, walking, bending, and entering and exiting vehicles, as well as safely assisting guests as they board or exit.

Requirements

Valid driver's license.
Clean Motor Vehicle Record, with no accidents, DUI/DWI offenses, or moving violations within the past three years.
Strong customer service and interpersonal communication skills.
Patient, courteous, dependable, and service-oriented demeanor.
Ability to remain calm and professional in busy, high-traffic environments.
Strong awareness of surroundings and commitment to safe driving practices.
Availability to work most weekends and select holidays.
Ability to safely assist guests boarding and exiting shuttle vehicles.

Nice To Haves

Minimum age of 21 is preferred.
Previous professional driving experience is preferred, including shuttle, hospitality, valet, transport, delivery, or similar guest-service driving roles.

Responsibilities

Safely transport guests throughout AAG using shuttle vehicles or golf carts.
Assist guests with mobility limitations, special needs, or difficulty walking.
Transport guests from remote parking areas to entrances, fields, and event locations.
Maintain a positive, friendly, and professional presence when interacting with guests.
Provide directions, event information, and general guest assistance as needed.
Operate vehicles cautiously and attentively, following traffic rules, speed limits, and company safety procedures.
Stay aware of pedestrian traffic, surroundings, weather conditions, and event activity while driving.
Assist guests entering and exiting shuttle vehicles when appropriate.
Communicate professionally with guests, event staff, and supervisors.
Immediately report safety concerns, incidents, accidents, or operational issues.
Support guest experience initiatives and perform other duties as assigned.