SHUTTLE DRIVER

ABM US•Chicago, IL

About The Position

The Shuttle Driver transports passengers to and from assigned locations. Depending on contractual needs, routes may serve areas around or near airports, commercial buildings, hospitals, sports arenas, entertainment venues, educational facilities, or warehouses. The role includes assisting passengers with mobility needs and luggage, maintaining and inspecting the shuttle, and providing courteous customer service. No prior experience or education is required, and on-the-job training is provided. The position may require a CDL of a specific class with endorsements.

Requirements

  • Must be 21 years of age or older.
  • No experience required; on-the-job training provided.
  • No high school diploma, GED, or college degree required.
  • The role may require a CDL with a specific Class A or B and endorsement requirements.

Nice To Haves

  • One year of prior work experience as a passenger shuttle driver is preferred.

Responsibilities

  • Transport, load, and unload passengers at designated pickup and drop-off locations.
  • Safely operate and handle specialized equipment for passengers with special needs, including wheelchair lifts and tie-downs.
  • Help passengers load and unload luggage as needed.
  • Inspect vehicles regularly for unsafe conditions or maintenance issues, and perform routine cleaning and bus maintenance.
  • Meet patrons needing assistance to and from various airport locations and lots.
  • Inspect the shuttle for preexisting damage and record information using an electronic device or manual ticket.
  • Provide courteous customer service, respond to guest inquiries, and give directions to nearby highways or destinations.
  • Maintain and enforce the bus evacuation plan and coordinate evacuation activities as appropriate.
  • Immediately report incidents or claims to the Operations Manager or Shift Lead.
  • Refuel and maintain shuttle equipment and fuel-use logs.
  • Keep the work environment clean and disinfect the shuttle after each use.
  • Perform pre- and post-inspections to ensure proper operating condition and compliance with Department of Transportation and safety standards.

Benefits

  • ABM offers a comprehensive benefits package; details are available through the ABM Employee Benefits information for Front Line Team Members.
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