Shuttle Driver

Arizona Athletic Grounds•Mesa, AZ

About The Position

Arizona Athletic Grounds is seeking dependable, safety-focused, guest-oriented Shuttle Drivers to transport guests throughout its youth sports and entertainment complex. The role emphasizes guest services and assistance for people with mobility challenges, special needs, or other needs navigating the Grounds. Drivers provide a welcoming and professional experience while supporting guest safety and transportation needs. This is a part-time position requiring regular weekend availability, as well as additional availability during large events and select holidays. Hours vary with event schedules and operational needs. Typical shifts may fall on Fridays, Saturdays, Sundays, and holiday weekends, and may include early mornings, evenings, and extended event hours. Peak event season runs from September through May. The position works outdoors in varying weather conditions, including Arizona summer temperatures, and in crowded event environments with moderate to heavy pedestrian traffic and noise. Physical activities include frequent sitting, standing, walking, bending, entering and exiting vehicles, and safely assisting guests boarding and exiting shuttle vehicles.

Requirements

Valid driver's license.
Clean Motor Vehicle Record; no accidents, DUI/DWI offenses, or moving violations within the past three years.
Strong customer service and interpersonal communication skills.
Patient, courteous, dependable, and service-oriented demeanor.
Ability to remain calm and professional in busy, high-traffic environments.
Strong awareness of surroundings and commitment to safe driving practices.
Availability to work most weekends and select holidays.
Ability to safely assist guests boarding and exiting shuttle vehicles.
Comfort working outdoors in varying weather conditions and in crowded event environments with moderate to heavy pedestrian traffic and noise.

Nice To Haves

Minimum age of 21 is preferred.
Previous professional driving experience, including shuttle, hospitality, valet, transport, delivery, or similar guest-service driving roles.

Responsibilities

Safely transport guests throughout Arizona Athletic Grounds using shuttle vehicles or golf carts.
Assist guests with mobility limitations, special needs, or difficulty walking.
Transport guests from remote parking areas to entrances, fields, and event locations.
Maintain a positive, friendly, and professional presence when interacting with guests.
Provide directions, event information, and general guest assistance as needed.
Operate vehicles safely and attentively while following traffic rules, speed limits, and company safety procedures.
Remain aware of pedestrian traffic, surroundings, weather conditions, and event activity while driving.
Assist guests entering and exiting shuttle vehicles when appropriate.
Communicate professionally with guests, event staff, and supervisors.
Immediately report safety concerns, incidents, accidents, or operational issues.
Support guest experience initiatives and perform other duties as assigned.