Winter 26/27: KGH Shuttle Driver

Killington Pico Ski Resort • Killington, VT

12d • Onsite

About The Position

Hotel Shuttle Drivers provide safe, reliable, and timely transportation for hotel guests. This role includes operating shuttles on designated routes between hotel properties, parking areas, and resort facilities while maintaining exceptional guest service. Drivers must follow all Killington Resort, state, and federal transportation regulations and complete required inspections and documentation. The goal of the Shuttle Driver is to provide a value-added service to all Grand Hotel and Preston’s guests.

Requirements

• High school diploma or equivalent
• Ability to lift 50 pounds (e.g., luggage, equipment)
• Must report any traffic violations or license suspensions
• Valid U.S. driver's license
• Excellent driving record (must provide proof)
• At least 25 years old
• Previous guest relation service experience preferred
• Experience driving in winter conditions
• Ability to work outdoors in a winter alpine environment for up to 10 hours
• Must be honest and have the highest integrity and professionalism
• Comfortable working in a fast paced, environment with changing priorities
• Must be flexible with schedule – able to work any hours of the day, any days of the week including weekends and holidays

Nice To Haves

• Two years CDL driving preferred

Responsibilities

• Safely operate hotel shuttle vehicles along assigned routes, following defensive driving practices and all federal, state, and resort regulations
• Provide courteous, informative service to hotel guests, including updates on resort amenities, hotel services, dining options, local transportation, weather, and activities
• Coordinate with other shuttles and departments to keep hotel transportation running smoothly while answering guest questions, monitoring radio communication, and maintaining situational awareness
• Assist guests at shuttle stops, ensuring safe and easy boarding and exiting, including helping with luggage when needed
• Offer guests up-to-the-minute information on hotel services, operating hours, resort events, and transportation schedules
• Record daily shuttle data such as ridership counts, arrival times, wait times, and total run times
• Perform daily vehicle inspections, including cleanliness, gauges, tires, lights, damage checks, and required pre-trip and post-trip inspections
• Report mechanical issues or maintenance needs promptly to the Vehicle Maintenance Department or Grand Front Desk
• Maintain proficiency in all shuttle operation skills, including guest announcements and defensive driving practices
• Perform related duties as assigned, such as installing tire chains, assisting with snow removal around shuttle stops, and cleaning vehicles
• Maintain a friendly, helpful, and professional attitude with all guests
• Complete other tasks as assigned

Benefits

• Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts
• Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED