Shuttle Driver (56744)

Providence Hospitality Group•Denver, CO

About The Position

The Shuttle Driver transports hotel guests safely and efficiently between the Staybridge Suites Denver International Airport and Denver International Airport. This is a full-time overnight position, with hours from 10 p.m. to 6 a.m. When staffing shortages occur, the driver may also perform house attendant functions. The role contributes to guest satisfaction and requires safe, efficient transportation and responsive service.

Requirements

  • Must be able to read and write to facilitate communication.
  • Valid driver's license.
  • Good verbal and written communication skills.
  • Basic computer skills.
  • Ability to respond to guest requests and business volume quickly and efficiently.
  • Previous customer service experience required.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
  • Must have a valid driver's license if required to operate a company vehicle or guest vehicles.

Nice To Haves

  • Previous hotel experience preferred.

Responsibilities

  • Load and unload luggage carts.
  • Transport guests to and from the airport.
  • Perform house attendant functions when staffing shortages occur.
  • Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Benefits

  • Medical, dental, and vision insurance.
  • Voluntary short-term and long-term disability insurance.
  • Company-paid basic life and AD&D insurance.
  • 401(k) with company match.
  • Paid time off and state-required sick pay.
  • Eight paid holidays.
  • Hotel discounts by brand.
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