Shuttle Driver

Westgate Resorts•Kissimmee, FL

About The Position

The Shuttle Driver provides safe, reliable, and professional transportation for resort guests and operations. The role requires strong driving skills, a commitment to safety, and excellent customer service to help guests have a positive experience. The driver is expected to demonstrate Westgate’s values of Passion, Integrity, and Work Ethic in every interaction.

Requirements

  • Valid CDL driver’s license with Passenger Endorsement.
  • Strong customer service and communication skills.
  • Safe driving record and commitment to transportation safety.
  • Basic vehicle maintenance and inspection knowledge.
  • Proficiency using GPS navigation systems and mobile devices.
  • Ability to work independently and maintain professionalism in guest-facing situations.
  • Ability to lift and transport items up to 50 pounds.
  • Availability to work flexible schedules, including weekends and holidays.
  • Ability to work indoors and outdoors in varying weather conditions.
  • Must pass a background check and drug test, and provide proof of eligibility to work in the United States.
  • Must uphold Westgate Resorts’ standards of professionalism, safety, and guest service.

Responsibilities

  • Safely transport guests and passengers to designated locations while following traffic laws and company safety policies.
  • Conduct pre-trip and post-trip inspections to confirm vehicles are safe and operational.
  • Keep vehicles clean and promptly report maintenance concerns.
  • Provide guest service and assist passengers with questions, directions, and transportation needs.
  • Use GPS and local-area knowledge to navigate efficiently and keep to schedules.
  • Maintain accurate transportation logs and required documentation.
  • Assist with loading and unloading luggage, equipment, or other items as needed.
  • Monitor traffic and road conditions and adjust routes accordingly.
  • Represent Westgate Resorts professionally through appearance, communication, and guest interactions.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage
  • Paid vacation, sick, and personal time
  • Paid holidays
  • 401(k) with company match
  • Daily Pay access
  • Pregnancy, parental leave, and adoption assistance
  • Wellness programs
  • Flexible Spending Accounts (FSA)
  • Tuition assistance
  • Military leave
  • Employee Assistance Program (EAP)
  • Life, disability, accident, critical illness, and hospital insurance
  • Pet insurance
  • Discounts on hotels, cruises, resorts, restaurants, entertainment, and more
  • Low-cost gym membership
  • Scholarship of up to $40,000 annually for one eligible dependent of a current team member
  • Career growth and advancement opportunities
  • Community involvement opportunities
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