Shuttle Driver - Holiday Inn; CDL w/Passenger Endorsement ("P") - $25.00 hr. plus tips - FT

IHG•Torrance, CA

4d•$25 - $28•Onsite

About The Position

The Shuttle Driver operates a hotel van or other designated vehicles to transport guests to and from destinations and to transport luggage to and from guest rooms promptly and safely. The role supports a welcoming guest experience through courteous shuttle service, luggage assistance, information about hotel amenities and local attractions, and responses to guest requests and concerns. The driver also helps maintain vehicle safety and cleanliness, follows applicable laws and airport rules, and coordinates with other hotel departments. The position requires a valid driver’s license and a passenger (P) endorsement. It is based in Torrance, California, with an hourly pay range of $25.00 to $28.00, plus tips as stated in the posting title. The role may require work at night, on weekends, and/or on holidays.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Passenger (P) endorsement.
Fluent English.
Ability to carry, push, or lift items weighing up to 100 pounds.
Ability to move about public areas; handle objects, products, and computer equipment; and bend, stoop, and kneel.
Communication skills for frequent interaction with clients, guests, and employees.
Reading and writing abilities used often, and basic math skills used frequently.

Nice To Haves

Some guest service experience or driving experience preferred.
Other languages preferred.

Responsibilities

Transport guests to and from destinations using the hotel van or designated vehicles, and transport luggage to and from guest rooms promptly and safely.
Assist arriving and departing guests with luggage, including securing, tagging, and storing luggage upon request.
Respond promptly and courteously to shuttle requests, and assist guests with luggage while they board and exit the vehicle.
Respond appropriately to guest complaints and inform a supervisor of major problems, complaints, disturbances, or dissatisfied guests.
Operate vehicles in accordance with state laws and observe airport rules for shuttle vehicles.
Inspect vehicles daily, address deficiencies or unsafe conditions, and keep vehicles clean and neat.
May inspect and clear the hotel entrance and surrounding areas of litter and debris.
Perform other assigned duties, which may include accepting and securing dry cleaning, delivering clean laundry, guest mail or messages, or sundry items to guest rooms, and responding to special requests.
Explain and promote hotel facilities, outlets, and services, and provide information about local attractions and activities.
Promote teamwork and quality service through daily communication and coordination with other departments.