Shuttle Driver

ABM•Chicago, IL

About The Position

The Shuttle Driver transports passengers to and from designated locations. Depending on contractual needs, routes may serve areas around or near airports, commercial buildings, hospitals, sports arenas, entertainment venues, educational facilities, or warehouses. The role includes assisting passengers with luggage and special needs, maintaining and inspecting the shuttle, and providing courteous customer service. No experience or formal education is required, and on-the-job training is provided.

Requirements

Must be 21 years of age or older.
No experience required; on-the-job training is provided.
No high school diploma, GED, or college degree required.
The role may require a CDL with a specific Class A or B and endorsement.

Nice To Haves

One year of prior work experience as a passenger shuttle driver is preferred.

Responsibilities

Transport, load, and unload passengers at designated pick-up and drop-off locations.
Safely load and unload passengers, including operating specialized equipment for passengers with special needs, such as wheelchair lifts and tie-downs.
Help passengers load and unload luggage as needed.
Regularly inspect vehicles for unsafe conditions or maintenance issues, and perform routine cleaning and bus maintenance.
Meet passengers who need assistance traveling to and from airport locations and lots.
Inspect the shuttle for preexisting damage and record information using an electronic device or manual ticket.
Provide excellent customer service, respond courteously to guest inquiries, and give directions to nearby highways and destinations.
Maintain and enforce the bus evacuation plan and coordinate evacuation activities as appropriate.
Immediately report incidents or claims to the Operations Manager or Shift Lead.
Refuel and maintain shuttle equipment and fuel-use logs.
Maintain a clean work environment by disinfecting the shuttle after each use.
Perform pre- and post-inspections to ensure proper operating conditions, adherence to Department of Transportation standards, and compliance with safety standards.