Shuttle Driver

SP Plus•Cleveland, OH

17d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to enable checkout-free parking experiences. The Shuttle Driver is responsible for the proper and safe operation of shuttle buses and the transportation of passengers. Duties include inspecting vehicles, keeping bus interiors clean, fueling buses, logging trip counts, and assisting passengers with disabilities. The driver must report to every scheduled shift on time and in uniform, maintain a valid state-issued driver’s license and acceptable DMV record, and courteously assist customers. The role may also involve assisting customers with luggage, substituting for cashiers or valets when authorized, and helping the Facility Manager with other duties as needed. The position requires knowledge of the garage and nearby streets, landmarks, and freeways. Drivers must report accidents, suspected policy violations, safety hazards, unusual occurrences, and spills or debris to the appropriate facility or garage personnel. Employees are expected to maintain a neat, clean appearance and wear the complete uniform at all times. Shift availability varies by location; where applicable, third-shift or weekend availability may be required.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Valid state-issued driver’s license with current address and an acceptable DMV record.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one situations with customers and coworkers.
Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American currency.
Ability to maintain a neat, clean appearance and wear the complete uniform.
Ability to stand and walk regularly, use hands to handle cash and equipment, and occasionally sit, climb, or balance.
Ability to occasionally lift and/or move up to 75 pounds.

Responsibilities

Safely operate shuttle buses and transport passengers.
Inspect vehicles, maintain clean bus interiors, fuel buses, and log trip counts.
Assist passengers with disabilities and, where applicable, help customers with luggage and other travel items.
Report to all scheduled work on time and in uniform.
Maintain and carry a valid state-issued driver’s license while on duty and maintain an acceptable DMV record.
Courteously answer customer questions and direct customers to the Facility Manager when needed.
Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Communicate debris, water, oil spills, and similar conditions to the garage office.
Substitute for cashiers or valets when necessary and authorized.
Maintain thorough knowledge of garage areas and nearby major streets, landmarks, and freeways.
Assist the Facility Manager with other duties as needed.