Shuttle Driver

ABM US•Phoenix, AZ

About The Position

The Shuttle Driver transports passengers to and from assigned locations. Depending on contractual needs, routes may be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility, or warehouse. The role provides daily transportation at designated pick-up and drop-off locations and may include assisting passengers with luggage and accessibility needs. The driver inspects, cleans, disinfects, refuels, and maintains the shuttle; records vehicle condition and fuel use; and performs pre- and post-trip inspections to confirm safe operating condition and compliance with applicable Department of Transportation and safety standards. The driver also provides courteous customer service, assists passengers at airport locations, follows bus evacuation procedures, and promptly reports incidents or claims. This position is located in North Phoenix near I-17 and Carefree Highway. The listed pay rate is $25.00 per hour, with actual offers varying according to experience, skills, abilities, location, and market data. The available schedule is Monday through Friday, 5:00 p.m. to 7:30 p.m. ABM describes this as a suitable opportunity for someone entering or returning to the workforce with limited experience or education and provides on-the-job training.

Requirements

Must be at least 21 years of age.
Valid driver's license required; a CDL is not required.
Strong customer service background, with demonstrated experience interacting professionally and courteously with passengers, guests, residents, or customers.
No prior experience is required; on-the-job training is provided.
No high school diploma, GED, or college degree is required.

Nice To Haves

One year of prior work experience as a passenger shuttle driver is preferred.

Responsibilities

Transport passengers and provide daily service at designated pick-up and drop-off locations.
Safely load and unload passengers, including operating specialized equipment such as wheelchair lifts and tie-downs for passengers with special needs.
Help passengers load and unload luggage as needed.
Inspect vehicles regularly for unsafe conditions or maintenance issues, and perform routine cleaning and bus maintenance.
Meet passengers who need assistance to and from various airport locations and lots.
Inspect the shuttle for preexisting damage and record information using an electronic device or manual ticket.
Provide courteous customer service and respond to guest inquiries, including giving directions.
Maintain and enforce the bus evacuation plan and coordinate evacuation activities as appropriate.
Immediately report incidents or claims to the Operations Manager or Shift Lead.
Refuel and maintain shuttle equipment and fuel-use logs.
Keep the work environment clean and disinfect the shuttle after each use.
Perform pre- and post-inspection activities to ensure proper operating condition and compliance with applicable Department of Transportation and safety standards.