Shuttle Driver

Horseshoe Bay Resort•Horseshoe Bay, TX

19d

About The Position

The Shuttle Driver transports associates to their destinations safely and professionally while maintaining resort fleet vehicles to HSB standards. The role coordinates, tracks, and promptly responds to transportation requests; accesses, inputs, and retrieves information using the department computer system; and maintains awareness of resort amenity schedules and promotions. The driver is expected to remain composed during high-stress situations, accommodate last-minute changes, multitask while attending to guest needs, and work beyond scheduled hours when necessary. Duties also include lifting luggage and assisting the valet team. The employee must follow resort rules and policies, maintain a neat and well-groomed appearance, and comply with associate uniform standards, including black pants and slip-resistant, enclosed-toe-and-heel black running shoes. Physical requirements include occasionally lifting or moving up to 75 pounds; moving quickly to provide prompt service; and sitting, walking, and standing for most of the work schedule. The role requires effective communication with the public and coworkers, accurate communication of information, and the ability to speak, read, comprehend, and write English.

Requirements

High school diploma or equivalent.
At least 21 years of age.
A CDL to operate all resort vehicles.
Clean driving record for a five-year period.
No citations for a three-year period.
No felony convictions.
Complete knowledge of state driving laws.
Pass pre-employment background and drug testing.
Exceptional communication skills, attention to detail, and ability to learn in an ever-changing work environment.
Pleasant personality and neat, well-groomed appearance.
Maintain associate uniform standards, including black pants and black slip-resistant running shoes with enclosed toes and heels.
Ability to occasionally lift and/or move up to 75 pounds.
Ability to run or move quickly, and to sit, walk, and stand for most of the work schedule.
Ability to communicate effectively with the general public and coworkers, disseminate information accurately, and speak, comprehend reading materials, and write English.

Responsibilities

Drive associates to their destinations safely and professionally.
Maintain the interior and exterior cleanliness of all fleet vehicles to HSB standards.
Access, input, and retrieve information from the department computer system.
Coordinate, track, and promptly respond to transportation requests.
Maintain composure in high-stress situations and accommodate last-minute changes.
Stay aware of resort amenity schedules and promotions.
Work beyond scheduled hours when necessary.
Lift luggage and assist the valet team.
Multitask while remaining aware of guest needs.
Follow resort rules and policies and maintain required appearance and uniform standards.