Shuttle Driver

Pyramid Global Hospitality • Tampa, FL

16d • Onsite

About The Position

The Shuttle Driver joins the Guest Services team at Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, and provides requested transportation for guests in the local area. The role creates a warm, memorable first impression and helps guests throughout their stay by providing friendly service and knowledge of the hotel, its amenities, local attractions, restaurants, traffic patterns, and directions. The Shuttle Driver maintains the cleanliness and operation of the shuttle, reports problems to the manager, assists guests with other transportation arrangements, and works with other attendants to provide personalized service. The position also assists the lobby attendant with keeping the entrance area clean and organized.

Requirements

• At least one year of experience in a customer service role with high guest interaction.
• Valid driver's license with no infractions.
• Ability to solve problems as they arise.
• Ability to work in a team environment.
• Pleasant and helpful personality.
• Ability to work a full shift standing and running to retrieve cars.
• Strong desire to make an impact on other people.
• Outgoing and engaging personality.
• Excellent verbal communication skills.
• Ability to work in a fast-paced setting.
• Availability to work various shifts, including weekends and holidays.

Nice To Haves

• Hospitality industry experience.

Responsibilities

• Welcome guests to the shuttle, open doors, and assist with bags as needed.
• Provide engaging, sincere customer service and take an interest in guests.
• Share knowledge of the local area, traffic patterns, directions, attractions, and restaurants, and recommend other places of interest.
• Maintain the cleanliness and operation of the shuttle and report problems requiring attention to the manager.
• Assist guests in securing other forms of transportation when needed.
• Work with other attendants to provide guests with a personalized experience.
• Assist the lobby attendant in keeping the entrance area clean and organized.
• Go beyond routine expectations in interactions with guests and employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed