Shuttle Driver - DoubleTree by Hilton Billings

Hotel Equities Group, LLC • Billings, MO

6h • Onsite

About The Position

Hotel Equities is seeking a dependable, service-oriented Shuttle Driver for the DoubleTree by Hilton Billings. The Shuttle Driver provides exceptional guest service by safely transporting guests, assisting with luggage, and providing porter services throughout the hotel. The role helps create a positive first and last impression through warm, professional, and efficient service while supporting guest comfort, safety, satisfaction, and hotel operations. Successful completion of a drug screening is required for employment.

Requirements

• Strong verbal and written communication skills.
• Basic computer and cash-handling skills.
• Ability to remain professional and composed while resolving guest concerns.
• Ability to work flexible hours, including nights, weekends, and holidays, as needed.
• Ability to stand and walk for extended periods and move throughout the front office area.
• Ability to sit, bend, reach, and lift as needed to complete job duties.
• Ability to occasionally lift and carry supplies or equipment up to 25 pounds.
• Ability to use computers, phones, tablets, and standard office equipment for extended periods.
• Successful completion of a drug screening is required for employment.

Nice To Haves

• High school diploma or equivalent.
• Previous hotel, front desk, customer service, or related experience.
• Experience with Property Management Systems (PMS).
• Experience with Point-of-Sale (POS) systems.
• Experience with Microsoft Office Suite.
• Experience with hotel guest-service and communication platforms.

Responsibilities

• Safely transport guests to and from the airport and other designated locations.
• Follow traffic laws and company safety procedures.
• Assist guests with luggage during shuttle service.
• Communicate hotel services and amenities during transport.
• Maintain the cleanliness of the shuttle vehicle, inside and outside.
• Ensure the vehicle is fueled and arrange routine service as needed.
• Clean and maintain lobby, entrance, and courtyard areas.
• Greet guests warmly upon arrival and departure.
• Transport guest luggage to and from rooms using carts or by hand.
• Respond promptly to guest inquiries in person and by phone.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Paid vacation, sick time, and holidays.
• 401(k) retirement plan.
• Employee Assistance Program.
• Career growth opportunities and leadership development programs.
• Reduced hotel rates throughout the portfolio.
• Employee referral program.
• Life insurance.
• Flexible Spending Account (FSA).
• Paid parental leave.
• Exclusive third-party discounts for shopping, travel, entertainment, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED