Shuttle Driver

Oro Ford•Oracle, AZ

About The Position

The Service Shuttle Driver works in the dealership’s Service Department and safely transports customers to and from the dealership while their vehicles are being serviced or repaired. The role calls for a dependable, friendly, customer-focused person who maintains a professional appearance and provides a positive customer experience. The driver coordinates customer transportation with the Service Department, maintains the shuttle vehicle and required trip records, and follows traffic laws, dealership policies, and safety procedures. The role may also assist the Service Department with additional duties when needed.

Requirements

  • Valid driver's license with a clean driving record.
  • Excellent communication and interpersonal skills.
  • Friendly, professional, and customer-oriented attitude.
  • Ability to manage time effectively and handle multiple transportation requests.
  • Reliable, punctual, and dependable.
  • Ability to work independently while supporting a team environment.
  • Ability to maintain a professional appearance and represent the dealership positively.
  • Ability to sit and drive for extended periods.
  • Ability to assist customers with mobility needs when appropriate.
  • Ability to enter and exit vehicles frequently throughout the workday.

Nice To Haves

  • Previous customer service or professional driving experience.

Responsibilities

  • Safely transport dealership customers to and from designated destinations, including homes, workplaces, and nearby locations.
  • Provide courteous, professional, and friendly customer service.
  • Assist customers with entering and exiting the shuttle vehicle when needed.
  • Maintain an organized shuttle schedule and coordinate pickups and drop-offs with the Service Department.
  • Communicate with service advisors about customer transportation needs and scheduling changes.
  • Maintain the cleanliness and appearance of the shuttle vehicle inside and out.
  • Perform routine vehicle inspections and report maintenance or safety concerns.
  • Follow traffic laws, dealership policies, and safety procedures.
  • Maintain records of shuttle trips, mileage, and fuel usage as required.
  • Assist the Service Department with additional duties when needed.

Benefits

  • Competitive hourly pay.
  • Positive and team-oriented work environment.
  • Opportunity to be part of a growing automotive dealership.
  • Employee benefits, if applicable.
  • Paid time off and holidays, if applicable.
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