Shuttle Driver

ABM•Jackson, MI

About The Position

The Shuttle Driver transports passengers to and from assigned locations. Depending on contractual needs, routes may serve areas around or near airports, commercial buildings, hospitals, sports arenas, entertainment venues, educational facilities, or warehouses. The role provides daily transportation between designated pick-up and drop-off locations and includes supporting passengers with luggage or accessibility needs, maintaining the shuttle, and providing courteous customer service. On-the-job training is provided, and no prior experience or formal education is required.

Requirements

Must be at least 21 years old.
No prior experience required; on-the-job training is provided.
No high school diploma, GED, or college degree required.
The role may require a CDL with a specific class and endorsement.

Nice To Haves

One year of prior work experience as a passenger shuttle driver is preferred.

Responsibilities

Transport passengers to and from designated pick-up and drop-off locations.
Safely load and unload passengers, including operating specialized equipment such as wheelchair lifts and tie-downs for passengers with special needs.
Help passengers load and unload luggage as needed.
Meet patrons who need assistance traveling to and from airport locations and lots.
Inspect vehicles regularly for unsafe conditions or maintenance issues, and perform routine cleaning and bus maintenance.
Inspect the shuttle for preexisting damage and record information using an electronic device or manual ticket.
Provide excellent customer service and respond courteously to guest inquiries, including giving directions.
Maintain and enforce the bus evacuation plan and coordinate evacuation activities as appropriate.
Immediately report incidents or claims to the Operations Manager or Shift Lead.
Refuel and maintain shuttle equipment and fuel-use logs.
Maintain a clean work environment by disinfecting the shuttle after each use.
Perform pre- and post-inspections to ensure proper operating conditions, adherence to Department of Transportation standards, and compliance with safety standards.