Shuttle Driver & Bell

Holiday Inn Club Vacations•Las Vegas, NV

About The Position

The Shuttle Driver & Bell is responsible for creating a positive guest and owner experience from arrival through the end of their stay. The role operates transportation vans on routes throughout the property, assists guests and owners with luggage and transportation, and provides welcoming, informative bell services. It also includes directing traffic near the entrance, keeping the area and vans clean, and assisting the engineering team with periodic general vehicle maintenance.

Requirements

  • Must be at least 21 years of age.
  • Must have a current, valid driver's license.
  • Must have held a driver's license for at least three years before operating a company vehicle that transports passengers or any commercial vehicle.
  • Must meet the company's motor vehicle policy standards.
  • Must have good knowledge of the Las Vegas area and its attractions and activities.
  • Must have good verbal skills and the ability to communicate with guests and owners.
  • Must be able to repeatedly lift luggage weighing 50–75 pounds and carry it up three flights of stairs.
  • Must be able to walk up and down stairs to the third floor while carrying guests' luggage.
  • Must be comfortable working outdoors in sometimes extreme temperatures.

Nice To Haves

  • Previous van or bus driving experience.
  • Previous bellperson experience.
  • Ability to speak multiple languages.

Responsibilities

  • Assist guests with luggage to and from vehicles, store and transport luggage to units, and carry luggage up to three flights of stairs.
  • Operate transportation vans on designated property routes and assist guests and owners getting into and out of vehicles while maintaining their safety.
  • Provide bell services and assist with transporting luggage and other items as needed.
  • Direct traffic in the Porte Cochere area to prevent traffic lanes from becoming gridlocked.
  • Welcome guests at the entrance podium, provide information, arrange taxis or other transportation as needed, and keep the immediate area free of trash and debris.
  • Maintain the cleanliness of the vans.
  • Assist the engineering team with periodic general vehicle maintenance and report major maintenance needs.

Benefits

  • Medical, dental, vision, prescription, and other elective coverage options.
  • HSA/FSA.
  • Employee Assistance Program with free mental health, financial, and legal counseling.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Heavily discounted hospitality stays and access to a company perks website.
  • Tuition assistance.
  • Company appreciation platforms and innovation contests.
  • Growth opportunities and stability.
  • Excellent company culture.
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