Shuttle Driver/Bell Person

Trapp Family Lodge•Stowe, VT

20h•Onsite

About The Position

This is a full-time, year-round position with duties split between Shuttle Driver and Bell Person roles. The role involves assisting guests with transportation and luggage, maintaining lobby presence, and ensuring prompt and efficient guest service. Responsibilities include driving guests to various locations (on and off property), assisting with luggage, maintaining the front entrance, completing seasonal tasks, making deliveries, and covering switchboard duties during breaks or shortages.

Requirements

Must be 21+ years old
Valid Driver’s License required
Ability to lift up to 50 lbs.
Great customer service skills
Willingness to assist

Responsibilities

Pick up and drop off guests at various onsite locations; may require driving on and off property.
Assist guests with luggage, equipment, etc.
Maintain consistent lobby presence for prompt and efficient guest service.
Ensure arriving and departing guests receive immediate attention through portage, door opening, parking and information about Stowe and TFL in particular.
Maintain awareness of current events and all incoming groups and their needs.
Promptly and accurately deliver baggage of arriving and departing coaches.
Maintain clean front entrance through sweeping/ shoveling of front, cleaning ash trays and any refuse.
Complete seasonal tasks as necessary, including but not limited to: shoveling balconies, shuttle runs, starting fires in fireplaces, etc.
Make deliveries of gifts, flowers and other amenities.
Cover switchboard agents during breaks or staff shortages.