Bell Person/Shuttle Driver - Part Time

Horseshoe Bay Resort•City of Syracuse, NY
•Onsite

About The Position

Marriott Syracuse Downtown seeks a Part-Time Bell Person/Shuttle Driver to assist guests with luggage, perform pick-ups and drop-offs, and ensure high standards are met. The role requires a self-starting personality, professional appearance, good communication skills, and a willingness to be a team player. Every associate is considered a guest relations ambassador.

Requirements

  • Valid NY Driver's License with a good driving record.
  • Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
  • Ability to grasp, lift, and/or carry or otherwise move packages, boxes, and luggage with sufficient manual dexterity in both hands.
  • Ability to load and unload luggage up to 75 lbs.

Nice To Haves

  • Self-starting personality.
  • Even disposition.
  • Professional appearance and manner at all times.
  • Good communication skills with guests.
  • Willingness to 'pitch-in' and help co-workers.
  • Team player.
  • Understanding that every associate is a guest relations ambassador.

Responsibilities

  • Assist guests with luggage.
  • Perform pick-ups and drop-offs at the airport.
  • Assist guests upon check-in and check-out.
  • Check luggage for hotel guests for day and overnight stays.
  • Maintain the designated station in the lobby, remaining alert for guest needs.
  • Drive guests from the airport to the hotel and show them to their rooms, assisting with luggage.
  • Explain hotel facilities, their locations, and hours of operation.
  • Answer guest questions about hotel facilities and other inquiries.
  • Inspect vehicles used for pick-ups and drop-offs.

Benefits

  • Highly competitive wages
  • Exceptional benefit plan for eligible associates & their family members
  • 401K matching program for eligible associates
  • Flexible scheduling
  • Discounts with Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Quarterly employee appreciation events
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