Shuttle Bus Driver (On-Call Overnight)
About The Position
The Shuttle Bus Driver transports guests and employees safely while following established rules and regulations. The role provides prompt, courteous, and efficient service, greets arriving and departing guests, and helps create an entertaining environment centered on service excellence. The driver promotes company marketing and promotional events, answers guest questions, and supports positive relationships with guests and team members. The position also involves reporting shuttle safety or mechanical issues to the Supervisor, maintaining a clean and safe work environment, and performing other assigned duties.
Requirements
- Valid driver's license and at least two years of driving record with no points.
- Successfully complete a background check.
- Prior customer service experience.
- Manual dexterity to safely operate vehicles with manual and automatic transmissions.
- Ability to sit for at least an eight-hour shift without difficulty.
- Ability to wear and appear comfortable in the assigned uniform provided by Delaware Park.
- Ability to work in all weather conditions, including extreme heat, cold, and precipitation.
- Ability to work in a fast-paced environment and communicate effectively with guests, coworkers, and management.
- Ability to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
- Sufficient ability to read, write, speak, understand, or communicate in English to perform the position's necessary functions.
Responsibilities
- Transport guests and employees safely in the shuttle while adhering to established rules and regulations.
- Provide prompt, courteous, and efficient service to patrons.
- Greet arriving and departing guests.
- Report unsafe conditions and mechanical problems with the shuttle to the Supervisor.
- Maintain a clean and safe working environment.
- Promote company marketing and promotional events and answer guest questions.
- Communicate verbally and in writing with team members and promote positive guest and team relations.
- Maintain professionalism when working with team members and guests.
- Promote honesty and trust among the team and outstanding customer relations.
- Handle guest-related situations and relay compliments and complaints to department management.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
