Kohler Showroom Salesperson

Hajoca Corporation • Burlingame, CA

2d • Onsite

About The Position

Hajoca Corporation is hiring a Showroom Salesperson for its Kohler trade name in Burlingame, California. The role provides product selection assistance and kitchen and bath design advice to showroom customers while delivering a welcoming, service-oriented experience. The salesperson works to meet or exceed sales and gross profit goals, build lasting customer and vendor relationships, and support customers throughout their projects, from initial product selection through order completion.

The role also involves using Hajoca technology, sales reports, and forecasting tools; entering sales orders and bids; expediting purchases; processing returns and refunds in line with company policy; and maintaining a clean, current, stocked, and safely displayed showroom. The salesperson is expected to keep current with design trends and products through industry associations and professional events, and to complete assigned safety and compliance training. Pay at this location is $23 per hour.

Requirements

• At least one year of experience in customer service or sales.
• Effectively use Microsoft Office software, including Outlook and Word, for email communication, customer contact files, appointment calendars, and reports.
• Demonstrate outstanding customer service and verbal and telephone communication skills.
• Be able to answer customer questions and identify opportunities to upsell or cross-sell using product knowledge related to kitchen and bath trends.
• Understand customer needs, provide targeted solutions, overcome objections, and close sales.
• Build influential relationships and trust with key vendor partners.
• Build positive working relationships and inspire teamwork with coworkers.
• Plan, organize, and multitask.
• Learn and operate computer-related systems used to process orders.
• Read, write, speak, and understand English.
• Perform basic arithmetic using whole numbers, common fractions, and decimals.

Nice To Haves

• Plumbing showroom sales experience.
• Knowledge of products sold in the showroom.
• Knowledge of kitchen and bath design trends.

Responsibilities

• Provide expert product selection assistance and design advice to showroom customers.
• Deliver high levels of customer satisfaction to meet or exceed established sales and gross profit goals.
• Provide hospitality and warmly welcome each customer.
• Explain the showroom’s value proposition to attract, engage, and educate customers.
• Determine customer needs, recommend suitable products, identify potential hurdles, and keep sales moving forward.
• Use Hajoca technology to guide product selections and review product specifications, pricing, and availability.
• Use sales reports and forecasting tools to meet or exceed sales targets.
• Enter sales orders and bids, expedite purchases, and stay engaged with customers throughout their projects.
• Process showroom sale returns and refund paperwork in accordance with company policy and procedure.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend professional events to stay informed about design trends and products and build business relationships.
• Complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by the immediate supervisor and other management.

Benefits

• Profit-Sharing Program providing an opportunity to earn a direct share of annual profits.
• Medical, dental, vision, and prescription coverage for eligible full-time team members.
• Accident, Hospital Indemnity, and critical care coverage for eligible full-time team members.
• Life insurance and Long Term Disability for eligible full-time team members.
• Pre-tax accounts for healthcare, dependent care, and commuter benefits for eligible full-time team members.
• Paid vacation, holidays, and sick time for eligible full-time team members.
• Paid pregnancy and parental leave for eligible full-time team members.
• Paid day of community service for eligible full-time team members.
• 401(k) for full-time and part-time team members.
• Retirement cash account with company contributions for full-time and part-time team members.
• Targeted training programs focused on personal and professional growth.
• Company wellness program.
• Employee discounts.
• College tuition benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed