Showroom Sales Associate

Sub-Zero Group, Inc.Miami, FL
Onsite

About The Position

Sub-Zero Group Florida, a distributor of high-end luxury appliances based in Miami, seeks a Showroom Sales Associate for our Miami showroom. This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.

Requirements

  • Able to work M-F and rotating Saturdays
  • Pre-employment drug/alcohol test and background check required after conditional job offer
  • Negative drug/alcohol test result required for employment

Nice To Haves

  • Passionate about delivering exceptional service and product expertise
  • Thrives in a client-facing environment

Responsibilities

  • Executing the appointment setting process for the showroom including the pre-visit interview
  • Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
  • Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
  • Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
  • Maintaining a beautiful and comfortable work environment, for both your team and guests
  • Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation
  • Partnering with the Showroom Manager to ensure consistent high quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
  • Supporting promotional showroom activity/events and overall operations
  • Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
  • Participating in on-going product knowledge and training
  • Being an organized, efficient and a conscience team member

Benefits

  • Competitive compensation based on skills along with quarterly bonuses
  • Industry leading health, dental, and vision plans
  • Generous 401 (K) savings and profit sharing
  • Education assistance and internal training programs
  • Maternity & paternity leave
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