Showroom Manager

Ferguson Enterprises•Savannah, GA

11h•Onsite

About The Position

Ferguson, a Fortune 500 company and a leading supplier of quality products for various industries, is seeking a Showroom Manager for its Savannah, GA Bath, Kitchen & Lighting Showroom. With a history dating back to 1953, Ferguson focuses on making complex projects simple, successful, and sustainable for its customers. The company has approximately 36,000 associates across 1,700 locations and is committed to building better infrastructure, homes, and businesses. This role involves leading a team and managing showroom operations to drive revenue growth and enhance customer experience.

Requirements

3+ years of prior sales leadership experience is ideal.
Sales and customer service experience.
Proven track record to build and implement process improvement/efficiencies.
Ability to initiate and embrace change.
Mentoring skills and desire to train others.
Ability to work across department lines, manage time and people.
Outstanding communication skills; verbal, written and interpersonal skills.
Ability to listen optimally to address problems, anticipate issues and make effective decisions.
The ability to take care of a vast array of customers with varying levels of product knowledge.

Nice To Haves

Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus.

Responsibilities

Actively leads day-to-day showroom operations, including managing the Showroom team, collaborating with management on showroom displays, clearance center, revenue growth, margin enhancement, budget targets, and process improvement.
Maintains and develops a team through hiring, mentoring, training, scheduling, setting goals and expectations, and fostering development.
Supervises daily showroom traffic, assisting a diverse range of customers with sales of lighting, appliances, and high-end fixtures.
Handles budget process activities and reviews/handles expenses.
Assists customers, both by appointment and walk-ins.
Builds and maintains relationships with suppliers.
Serves as the first point of contact to address and resolve customer complaints.
Attends industry events and/or meetings as a representative of Ferguson locally.