Showroom Manager

Lede Company LLC•New York, NY

1d•$75,000 - $90,000•Onsite

About The Position

The Lede Company is looking for a Showroom Manager to oversee the day-to-day operations of our showroom, with ownership across inventory management, sample intake and tracking, storage and organization, inbound and outbound shipping, and press day logistics. This is a hands-on, high-volume role for someone who thrives on creating structure and keeping a fast-moving showroom running seamlessly, balancing meticulous organization and inventory control with white-glove service for clients, press, and internal teams. The ideal candidate has experience managing operations within a PR agency, fashion or lifestyle brand, showroom, or similar fast-paced environment, is fluent in sample-trafficking systems such as Fashion GPS/Launchmetrics, and is equally comfortable overseeing the big picture and working hands-on alongside a lean team.

Requirements

5–7+ years in showroom, fulfillment, or supply chain management, ideally within a fashion PR agency, showroom, or luxury retail environment
Direct experience with Fashion GPS/Launchmetrics or a comparable sample-management platform strongly preferred
Proven track record scaling operations and building repeatable systems from the ground up
Experience managing high-volume inbound/outbound shipping and multi-client sample trafficking
Prior people-management experience, including training and supervising interns/assistants
Sharp eye for visual presentation and showroom aesthetics
Exceptional organization and meticulous attention to detail
Clear, confident communicator comfortable liaising with clients, media, and cross-functional internal teams
Calm under pressure in a fast-paced, deadline-driven agency environment
Familiarity with OSHA safety compliance standards a plus

Nice To Haves

Bachelor's degree in business, fashion merchandising, or a related field
Experience supporting multiple client brands concurrently, agency-side
Working knowledge of Microsoft Office/Google Workspace and basic inventory or ERP tools

Responsibilities

Own the end-to-end sample lifecycle — intake, check-in, cataloging, and return — using Fashion GPS/Launchmetrics or an equivalent sample-trafficking system
Maintain an impeccably organized, presentation-ready showroom (racks, shelves, archives, displays) that's always ready for client meetings, press appointments, and events
Coordinate sample pulls and trafficking across multiple client accounts at once, keeping accuracy and accountability at every handoff
Lead logistics for press days, showroom installations, and seasonal market appointments, partnering closely with the PR/Brand teams
Oversee all inbound and outbound shipments, both domestic and international, including related customs documentation
Work effectively with all major shipping, logistics, and package delivery companies, as well as local and regional courier and messenger companies
Develop and implement scalable inventory management systems and standard operating procedures as the showroom grows
Monitor stock accuracy, resolve discrepancies quickly, and uphold safe, compliant picking and packing practices (OSHA)
Identify bottlenecks in fulfillment workflows and partner cross-functionally to streamline them
Must be able to stand and walk throughout the day; climb, stoop, kneel, reach, and carry packages/merchandise up to 25–30 lbs
Train and manage showroom assistants, interns, and support staff
Set and monitor operational goals and KPIs (delivery speed, accuracy, turnaround) and report on performance
Build a showroom culture that is equal parts employee-centric and client-centric
Other duties as assigned