Showroom Inside Sales Representative

FERGUSON•Timonium, MD
•$20 - $31•Onsite

About The Position

Ferguson, a Fortune 500 company, is a source of quality supplies for a variety of industries, aiming to make customers' complex projects simple, successful, and sustainable. With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. This role is for a motivated and detail-oriented Inside Sales Representative to join the team in Hunt Valley, MD.

Requirements

  • 1 to 3 years of experience in a sales support, customer service, or related role.
  • Experience in a target-driven sales environment preferred.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills; experience in project management is a plus

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
  • Develop and maintain customer documentation that outlines product information and solution details.
  • Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
  • Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.

Benefits

  • health
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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