Showroom Coordinator

Allied Stone Inc•Lubbock, TX

2d•Onsite

About The Position

This role will be responsible for working with customers inside our Dallas Showroom. They will help customers select their materials and plan their project. This role regularly works with customers that are accustomed to luxury showroom settings and expect a “red-carpet” showroom experience with personalized attention. The ideal candidate for this role would provide polished, concierge-style service that secures repeat customers and word-of-mouth referrals. This role will also handle direct-to-fabricator slab sales. Finally, this role will also work with clients that are already working with an Outside Sales Representative, in the event of that representative’s absence.

Requirements

High school diploma or equivalent.
Proven experience in inside sales, preferably in stone manufacturing or related industry.
Familiarity with enterprise resource planning (ERP) systems.
Prior experience with stone countertops and cabinetry
Proven experience in inside sales, preferably in stone manufacturing or related industry.
Familiarity with industry trends, competitor activities, and market conditions.
Strong interpersonal and communication skills with a focus on relationship building and client engagement.
High degree of professionalism and excellent interpersonal skills.
Provide high-quality hospitality to luxury clientele
Excellent verbal and written communication and skills.
Excellent, professional personal appearance
Ability to conduct product presentations and demonstrations tailored towards luxury clientele.
Strong organizational skills with the ability to manage multiple priorities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Self-motivated with the ability to work independently and collaboratively in a team environment.
Goal-oriented with a passion for sales.
Able to provide a concierge/white-glove experience with high value customers

Nice To Haves

2-year degree or higher in Marketing, Business, or a related field
Knowledge of the luxury stone fabrication industry is advantageous.

Responsibilities

Represent the brand in a showroom environment.
Build and maintain strong, long-lasting relationships with existing clients.
Schedule and attend appointments with retail clients and manage calendars accordingly.
Oversee and conduct direct-to-fabricator slab sales.
Receive and apply feedback from clients and maintain our reputation of excellence and customer satisfaction.
Conduct product presentations and demonstrations for clients.
Work with customers handled by other representatives as needed and document interactions so that there is a seamless transition.
Maintain our sample library and demonstrate product knowledge to clients.
Negotiate terms and close sales to meet and exceed revenue targets.
Stay informed about industry trends, competitor activities, and market conditions.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Provide product information, pricing, and quotes to clients in a timely and accurate manner.