Showroom Coordinator

Ferguson Enterprises • Alexandria, VA

18h • Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking a Showroom Coordinator to join our team!

Requirements

• Have a high school diploma/GED or equivalent education.
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
• Attention to detail in task oriented job responsibilities.
• Analytical thinking and an eye for business
• Strong communication and presentation skills

Responsibilities

• Greet guests upon arrival in our showroom, learn their motivation for their visit, and help develop lasting customer relationships
• Answer and direct incoming phone calls with a positive, professional demeanor
• Manage customer sign‑ins and appointment booking to ensure smooth traffic flow and consultant availability
• Maintain the showroom by keeping spaces clear, organized, and visually appealing; ensure fixtures and samples are properly returned and displayed
• Facilitate customer returns in accordance with Ferguson policies by assisting with documentation, routing, and customer communication
• Order and maintain office supplies to ensure the showroom is fully stocked and operational
• Assist the Showroom Manager with planning, organizing, and executing showroom events
• Assist with updating and maintaining digital price tags to ensure accuracy and consistency
• Support Sales Consultants by routing walk‑in customers appropriately and assisting with basic administrative needs
• Help maintain marketing materials, catalogs, and signage throughout the showroom

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees