Showroom Coordinator

Visual Comfort & Co. • New York, NY

6d • $25 - $28 • Onsite

About The Position

The Showroom Coordinator is responsible for welcoming customers into the showroom and coordinating showroom activities to ensure an excellent customer experience.

Requirements

• High school diploma required
• Strong proficiency with ERP systems and Microsoft Office applications
• Exceptional organizational and time management skills, with a strong attention to detail
• Ability to prioritize and handle multiple tasks and changing priorities
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Demonstrate exceptional communication across all contact channels, including email, chat, and phone
• Available to work a flexible schedule including weekends, early mornings, late evenings
• Equivalent combinations of education and experience will be considered for this role
• Must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Nice To Haves

• associate or bachelor’s degree preferred
• Experience in customer service or reception in interior design, luxury home furnishings, lighting, and/or retail industries a plus
• Strong aesthetic sense or interest in design preferred

Responsibilities

• Greet, welcome, and direct customers upon arrival to ensure a positive showroom experience
• Represent the Visual Comfort & Co. brand through professional communication, appearance, and conduct
• Answer and route incoming calls to appropriate showroom staff or management
• Maintain showroom visual standards, including responsibility for cleaning, organization, and overall presentation of the space
• Coordinate meeting logistics, including scheduling and catering arrangements
• Order, stock, and maintain showroom and office supplies
• Manage showroom related purchase orders within ERP systems
• Assist with the coordination of shipping, delivery, and logistics activities
• Track and follow up on customers’ inquiries, collaborating with Sales Associates and the Showroom Manager to ensure timely resolution
• Assist the Showroom Manager with inventory management
• Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
• Exhibit and adhere to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while being present in the workplace to effectively collaborate and communicate amongst co-workers and teams

Benefits

• Showroom operates Monday through Friday 9:00 a.m. to 5:00 p.m.
• A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Generous vacation accrual and paid time off policies.
• 7 paid holidays per year, in addition to 2 floating holidays.
• Competitive compensation plan
• Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED