Showroom Coordinator

CONSOLIDATED SUPPLY CO INC•Omaha, NE

1d•Onsite

About The Position

Since 1923, CKF has grown and evolved right along with the ever-changing kitchen design trends. At CKF we are committed to providing quality kitchen design and personalized customer service all in a uniquely designed home-like atmosphere. Here you'll find a huge selection of quality stone countertops, cabinets, & organizational systems. CKF currently has locations in Omaha, Lincoln, Des Moines, and Kansas City. You will find employees who are committed and passionate about what they do. We are a culture committed to providing the highest level of customer service as well as a great environment for our employees to work. As a company, we are committed to providing top brand name products at competitive prices with an experienced, knowledgeable sales and support staff. The Showroom Coordinator position is responsible for answering and directing customer calls to the proper individuals, greeting customers, overall care of the reception area, and data entry of purchase order acknowledgements.

Requirements

Basic understanding of clerical procedures and systems such as recordkeeping and filing
Exceptional customer service skills
Ability to work independently
Strong attention to detail
Valid drivers license and clean driving record
Proficient with Microsoft Word, Excel, and Outlook

Nice To Haves

Cash handling
Previous experience working in a customer-facing role

Responsibilities

Answer phones and greet customers as they come in
Assign walk-in retail customers and leads to a retail sales person and create a new opportunity in SPS
Process customer payments
Create new job folders for the designers within 24 hours of the request
Disperse purchase order acknowledgements to the appropriate designer
Update cost on POs from order acknowledgments before product is received
Manage showroom stone samples, including retrieving them for customers and putting them away at the end of the workday
Manage office & building supplies, including ordering and restocking as needed
Ensure the front desk/reception area is kept clean and presentable
Manage the retail floor calendar
Coordinate projects in the showroom
Occasional driving position for tasks associated with role
Open and distribute mail to the office and make runs to the post office to send packages as needed