Showroom Assistant

Innovations in Wallcoverings, Inc. • Atlanta, GA

4d • Onsite

About The Position

We are seeking a highly organized, dependable, and service-oriented Showroom Assistant to support daily showroom operations and deliver an exceptional experience for our clients and visitors. This role is ideal for someone who enjoys working in a design-focused environment, balancing customer service with administrative and operational responsibilities, and keeping a showroom running smoothly.

Requirements

• Highly organized, detail-oriented, and dependable, with strong follow-through.
• Punctual, trustworthy, and self-motivated, with the ability to work independently.
• Professional, friendly, and approachable, with strong communication and customer service skills.
• Adaptable and willing to assist wherever needed in a collaborative team environment.
• Comfortable using office software, computers, phones, and standard office equipment.
• Able to manage multiple priorities while maintaining accuracy and attention to detail.

Nice To Haves

• Familiarity with CRM systems required or preferred; experience with Microsoft Dynamics 365 Business Central is a plus.

Responsibilities

• Welcome showroom visitors and provide a friendly, professional first impression.
• Manage incoming phone calls and email inquiries, provide basic product information, and direct requests to the appropriate team members.
• Support the sales team with stock checks, pricing inquiries, order entry, and reserve requests using Microsoft Dynamics 365 Business Central.
• Maintain accurate customer contact information and activity records in the CRM system.
• Process outgoing sample requests promptly and organize incoming sample returns.
• Maintain sample inventory and coordinate the organization of existing and new product collections.
• Keep showroom galleries, displays, and work areas neat, organized, and presentation-ready.
• Assist with showroom marketing events and prepare materials for in-house and external designer presentations.
• Provide administrative support and assist with additional tasks as needed to support the team and enhance the customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed